How many of your employees are simply not engaged any more? Are there some who seem to just be going through the motions of their job? Yeah, they show up every day. They do the essential tasks. They don’t miss deadlines or cause any major screw ups. But something is clearly missing. The spark has…
DetailsMuch is made of delivering value to shareholders. Ask any senior director, manager or member of the board what his or her goal is in the company, and that will be the most likely response. It’s predictable, and it’s a cop-out. More on that in a moment. The term shareholder refers to those who have…
DetailsPeople in the business community love their clichés. “There’s no ‘I’ in team,” “work smarter, not harder,” and my personal favorite, “think outside the box”. Ugh. When it comes to describing a workplace culture, clichés are abundant here as well. With our open-door policies and expectations of giving 150% (how is this even possible?). These general statements…
DetailsI have been touting the 4-Drive Model of Employee Motivation since I first read the 2008 Harvard Business Review article “Employee Motivation: A Powerful New Model” by Nohria, , Groysberg, and Lee. You could say I’ve been a very BIG advocate for this model! It is a powerful theory on human motivation in general, and…
DetailsWhen I hear the term perseverance, it’s hard not to think of those “motivational” posters proudly displayed in so many offices. You know what I mean; the posters usually showcase a mountain or a sailboat with a slogan that says something about persevering no matter the hurdles, etc., etc. I don’t know about you, but…
DetailsI have been working lately with an organization that serves the homeless population by first finding them a place to live and then attending to their many needs. As with many non-profit enterprises these days, they have their share of frustrations that can tip staff morale down a notch or three: lack of adequate funding,…
DetailsIn PwC Saratoga’s latest Global CEO Survey, 65% of CEO’s report that they intend to use more non-financial rewards to motivate their staff. This is an admission that the a motivation strategy full of mostly financial reward “carrots” is not enough, especially for their highly skilled and high potential employees.
Adopting the right attitude can convert a negative stress into a positive one. – Hans Selye Are you stressed at work? If you answered in the affirmative then according to a recent Gallup poll (http://bit.ly/Z1RqTr) you are among 33% of workers who said they were totally dissatisfied with the amount of stress they experienced at…
DetailsMy alma mater, the Industrial and Labor Relations School of Cornell University recently hosted a conference on “The Quality of Jobs.” They looked at how trends in what they call the “intensification” of work, the restructuring of jobs, and classic downsizing have impacted the quality of jobs and the levels of satisfaction employees (who are…
DetailsProductivity is becoming more important every day. Fundamentally, it means doing much more with much less. And to be sure, there is scope for making, not only workers, but also the environment in which they work more efficient. You’ve probably noticed, for example, just how many organizations in both the public and private sectors waste…
DetailsA few months ago, we had the wonderful pleasure of spending a day interviewing 11 people at Oak Ridge Hotel & Conference Center to try to uncover their secret – because they have gotten the formula right on employee motivation. Anyone who has ever stepped into their facility outside of Minneapolis can attest to the customer service mentality that every employee exhibits – from the front desk, to housekeeping, to the chefs, groundskeepers, and even in accounting.
There is a definite difference in how the majority of these employees “show up” at their job everyday and how they view and take care of their “guests”. They are truly a company that is doing something right. Here is a quick overview of some of the findings we found:
DetailsFollowing the Second World War, the allies determined that if the enemy nations were going to be able to make meaningful contribution the world’s economies, then they would have to receive some assistance in rebuilding their manufacturing infrastructure. A particular challenge was to get the Japanese up to a point where they could actually compete…
DetailsDifficulties are meant to rouse, not discourage. The human spirit is to grow strong by conflict. – William E. Channing French novelist and playwright Alexandre Dumas once had a heated quarrel with a rising young politician. The argument became so intense that a duel was inevitable. Since both men were superb shots they decided…
DetailsThe Four Drive Model of Employee Motivation was presented by Lawrence and Nohria in 2002. The model is a holistic way of looking at employee motivation beyond the typical “pay” model that is prevalent in the corporate world today. I will not go into detail regarding the model here, but just give an overview and…
DetailsAdmit it; you’ve had managers you wanted to see succeed and you’ve likely worked for others that you didn’t respect or trust. And you’ve had occasions where you threw everything you had at your job and other times where you dialed it back to idle. Managers and supervisors often think that the wages or salary…
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