When a major disaster looms, the prepared executive knows exactly what to do. They’ve planned for different scenarios. They have different responses at the ready. At stake is nothing less than the fate of your organization. Even a relatively small crisis can cost your organization dearly if handled poorly. Your planning should include the following…
Just cause you got the monkey off your back doesn’t mean the circus has left town. – George Carlin In a Peanuts cartoon Lucy demanded that Linus change TV channels, threatening him with her fist if he didn’t. “What makes you think you can walk right in here and take over?” asks Linus. “These five…
Drag your thoughts away from your troubles…by the ears, by the heels, or any other way you can manage it. – Mark Twain A story is told of Somerset Maugham, the English writer, once wrote a story about a janitor in St. Peter’s Church in London. One day a young vicar discovered that the janitor…
Difficulties are meant to rouse, not discourage. The human spirit is to grow strong by conflict. – William E. Channing French novelist and playwright Alexandre Dumas once had a heated quarrel with a rising young politician. The argument became so intense that a duel was inevitable. Since both men were superb shots they decided…
Nearly every company revolves around the central idea of team performance. The synergy created by having multiple personalities and motivations can help any project be completed with efficiency and with quality results. Naturally, there are some times when things may not go as smoothly as planned. Indeed, if every effort always resulted in superior results,…
People are not necessarily difficult but different. In other words if someone sees things different than us we might think they are “difficult.” To deal with these “difficult” people follow these rules: Realize that people who are angry feel justified in their anger -Whether it’s a perception or reality there is “real” reason for their…
Ever have a dilemma in your office where two employees are having a clash? Where you trust both of them? Where they have conflicting stories and positions on an issue? Where they cannot get along with each other? Where you have no idea how to resolve the issue?
If the title of this article makes you scratch your head, consider for a few minutes the concept that a strong team with a high degree of trust requires its members to challenge one another. Ian Thomas, a professional speaker from South Africa was using the illustration of a pride of lions and the lessons…
Back-stabbers also known as back-bitters or back attackers, might seem easy going, even complacent, with a “don’t worry” attitude but don’t let them deceive you. Their strategy is to be nice to your face and act like your best friend, lulling you into a false sense of security that tricks you into revealing information you…
Stephen was the manager of a work-group in a company where he was held strictly accountable for the milestones, deliverables, and the overall performance of his work-group. But Stephen constantly struggled with destructive conflict between two individuals (Sal and Christy) who had radically different approaches to problem-solving on key projects that had high corporate visibility…
Bullies play out their cruel games everywhere. No matter their size, shape, age, or where you find them, bullies are masters of manipulation. To gain control, they deliberately intimidate others and knowingly abuse their rights. They’re not interested in getting along, cooperating, or creating win-win situations; they just want to control, win and rule. Bullies…