So much is changing in our economic and business environment these years, is it any wonder that the nature of leadership is changing too? We’re not talking a new fad, here, folks. Fads come and they go. Leadership—as it is progressively practiced today—is here to stay! If you manage, supervise, direct or formally influence other…
DetailsDo you ask your employees as often as you tell them what to do and what you think? In my experience, most managers don’t, not even close. Elsewhere in my blog (Build Best Bosses) I have offered four reasons why this is so. But if you have no answer to the above question, I invite…
DetailsThe BBC’s Katty Kay and ABC’s Claire Shipman co-authored a book a couple of years back called Womenomics. In it they cite, among other things, a number of companies where the presence of women in among top leadership had a positive effect on the firm’s financial success. For example: Accounting firm Ernst & Young’s research…
DetailsI am a fan of the theory and research linking one’s level of adult development to one’s effectiveness as a leader. One of the hallmarks of more highly developed human beings (and bosses too, of course, they being humans and all) is their degree of in-the-moment self-awareness. Let’s look at just three levels of awareness:…
DetailsPeople with a strong business and entrepreneurial sense are always praising the merits of focusing. They focus on their strategic priorities. They focus on the numbers, benchmarking wherever it makes sense. They focus on the company’s core values, unique selling proposition, and so on. They do so because it is the best way to optimize…
DetailsIn his epochal book, Good to Great, author Jim Collins talked about “Level 5” leaders, the ones who generate the very best results, consistently, over time. Most interesting is that they embody seemingly opposite characteristics. On the one hand, they are modest, humble and self-effacing. Yet in the same person dwells a ferocious resolve to…
DetailsReading about Steve Jobs’ management style is like reading about exactly how you are not supposed to manage people. He openly and viciously criticized the work of employees and then would take some of those ideas and present them as his own. When he couldn’t persuade or seduce someone into doing what he wanted he…
Details“The greatest humiliation in life is to work hard on something from which you expect great appreciation, and then fail to get it.” Edgar Watson Howe During our communication workshops for leaders and managers, we ask participants to write ten positive things about one of their employees. Although some complete the assignment with ease, this…
DetailsAfter nearly five years since my last flight as a private pilot, it felt great to get out flying again with an instructor. It was amazing how much past knowledge came back so quickly. That shows the power of repetition from the original flight training nearly 10 years ago! And speaking of repetition… it seems…
DetailsExperience is the best teacher. Learning from your mistakes is powerful. Innovation requires taking risks. But how much tolerance should leaders have for repeated mistakes? What is the difference between someone on the learning curve versus an employee who is incompetent? This subject came up when I was chatting with the senior leader at one…
DetailsWhen we head to the amusement park, a favorite game is Whack-a-mole where the little critters stick their heads up and you try to whack them with a mallet. The person with the highest score wins a prize. Management and supervision can be like playing a never-ending game of whack-a-mole except there usually is no…
DetailsJFK, Martin Luther King Jr., Winston Churchill, Mother Teresa. You probably think the only thing they have in common is that they are all now deceased. Guess again. When they were alive, each of them seemed to have some sort of aura to them, which many considered to be the gift of charisma. In fact,…
DetailsIn a perfect world, leaders take the blame, but share the credit. Too bad the world is far from perfect. Oftentimes leaders take more than their fair share of credit, but hardly any blame. Why is that? Do leaders think they are invisible to blame but are always responsible for a company’s success? Listen, just…
DetailsFront line supervisors and managers can place employees in a prison of performance by affixing a label. Once the label is attached to the person it can prevent the leader from seeing the potential for the individual. If the label is troublemaker, then the supervisor or manager might be reinforcing the very behaviour they would…
DetailsIt’s been a smart idea for years. When good employees leave your organization for greener pastures and the departure is amicable, why not keep in contact? You never know, some may find that that grass isn’t, in fact, greener and that your firm was a pretty good place to work after all. A recent WSJ…
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