Arnold Sanow works with companies, associations and governmental organizations to strengthen customer and workplace engagement and relationships by improving communication, interpersonal relationships, emotional intelligence and presentation skills.
He accomplishes this through keynotes, workshops, training, facilitations, coaching and consulting.
He has delivered over 2,500 interactive, entertaining, engaging, thought provoking and content rich presentations to more than 500 different types of organizations throughout the world. Over 90% hire him again or refer him to others.
Website: https://arnoldsanow.com/
Here is a compilation from my presentation skills training workshops and one to one coaching sessions of what is involved in delivering an excellent presentation. Whether you are presenting at a staff meeting, conference, briefing, oral proposal or in a one to one meeting, the following are the keys to success. Practice… Practice … Practice…
3 Questions You Must Ask to Boost Employee Engagement to Build a More Positive, Productive and Profitable Organization One of the key ingredients necessary to build stronger customer and workplace relationships involves keeping your employees engaged, motivated and happy. If your employees aren’t happy; employee engagement, productivity, and customer satisfaction will be diminished. In my…
The endless assortment of messages, feelings, and attitudes we bring from our past into our present influences how we see ourselves. It also directly impacts our ability to relate to others. While growing up, we learned to judge ourselves and our capabilities based on how others saw us. Whether their judgments were complimentary or condemning…
Many times we forget that bosses are also human. They are affected by the same emotions, concerns and challenges that we all have. By understanding them and realizing they are people too, we can use the same skills to communicate that we use with co-workers, employees, customers or family members. To get along with your…
Where are Your Manners!!? “The way you see people is the way you treat them and the way you treat them is what they become” Goethe Research from a number of sources has revealed that manners are increasingly missing in action, with uncivil behavior on the rise. This is leaving people feeling angry, irritated, and…
Every time you deliver a presentation whether it is at a staff meeting, a sales call to persuade clients, a briefing or a formal presentation at a conference, everything you do and say is being judged. People will makeup their minds about your competence, intelligence, and overall abilities by how well you come across. Here…
In today’s fast-changing and competitive environment, excellent customer service is not only nice but essential for success. In fact, the only way to differentiate yourself and to become less of a commodity in the marketplace is through outstanding customer service. The strategies for keeping customers for life can be honed down to some basic steps…
We have the power to choose what we do when situations are difficult and connections fray. Knowing that we always have choices gives us the power to take control. Throughout our lives, we’ll mix and mingle with plenty of people- the outraged and the obstinate, the belligerent and the bothersome, the annoying and the agitated,…
In my keynotes and workshops on “Getting Along with Anyone, Anytime, Anywhere”, one of the questions that ultimately comes up is, “how do I tell someone about a character or behavioral flaw in their personality?” If you work with customers or have co-workers, are a manager, coach, or care about your friends, there will come…
In my keynotes and workshops focusing on building rapport, relationships and connecting with others to build a more positive, productive and profitable organization, the foundation for success starts with everyone having a positive outlook and good attitude. Keeping your attitude adjusted is not always easy. Even extremely positive people have moments when they grumble, groan,…
Based on the book, “Get Along with Anyone, Anytime, Anywhere” by Arnold Sanow and Sandra Strauss, standing firm on the hallowed grounds of “rightness” is a dead-wrong approach for connecting with others. It smacks of arrogance and alienates. The need to “be right” gets in the way of winning the acceptance, appreciation, and respect of…
Life presents us with an ongoing series of situations that can strain our relationships and tug and pull apart our connections. Getting along with people is a life-long endeavor. But conflict is a natural part of life, with the potential to arise when we face resistance, pressure, change, or interaction. It brings up uncomfortable feelings…
The endless assortment of messages, feelings and attitudes we bring from our past into our present influences how we see ourselves. It also directly impacts our ability to relate to others. Your self image serves as a sieve, filtering every experience and interaction and creates a running inner dialogue. You talk to yourself constantly about…
To build rapport, relationships and to connect with customers, co-workers family and friends it’s important to watch what you say and how you say it. Poor conversation skills can derail teams, cause leaders to lose respect, destroy customer relationships, lose sales, and demolish friendships. Here are 12 things to avoid in your conversations. Gossiping –…
According to a recent study, the average attention span of an adult is 8 seconds. People will listen to you longer, however to get their attention you need to have passion, energy, excitment and be interesting. In my presentation skills training sessions and coaching we go over a number of ways to keep your audience…
Dale Carnegie who wrote the book, “How to win friends and influence people” shared how he won a major sale by making himself memorable in a positive way. While sitting at dinner he started talking with a gentleman at his table. The man at his table spoke for four hours while only allowing Dale Carnegie…
In my workshops,training sessions and coaching on communication, emotional intelligence, people skills and team building, I find that one of the key factors that gets in the way of companies and organizations being positive, productive and profitable involves how they deal with conflict. In this article, we will explore why conflicts start and how to…
In my teambuilding workshops, one of the exercises I often do is to ask the participants the following questions, “What does good teamwork look like?” and “What do I need from my co-workers?; What do I need in terms of personal satisfaction?; and What do I need in reference to worthy work in order to…
The endless assortment of messages, feelings, and attitudes we bring from our past into our present influences how we see ourselves. It also directly impacts our ability to relate to others. While growing up, we learned to judge ourselves and our capabilities based on how others saw us. Whether their judgments were complimentary or condemning…
“Building confidence in yourself helps you develop the right mindset to master life’s challenges, opening the floodgates for an outpouring of opportunities to make enduring connections” If the thought of interacting with others sometimes takes you out of your Comfort Zone, you’re not alone. Most people are susceptible to moments of self-doubt. Nothing is…