One of the key ways to improve customer and workplace relationships, is by showing appreciation.
Here is a list of 21 ways that have been used by attendees at my presentations and workshops on building a more positive, productive and profitable organization.
Awesome Acts Appreciated Anywhere
“Too often we underestimate the power of a touch, a smile, a kind
word, a listening ear, an honest compliment, or the smallest act of
caring, all of which have the potential to turn a life around.”
Leo Buscaglia
Extend appreciation everywhere-at home, at work, at school, and
wherever you want to acknowledge those who make your life brighter.
Here are a few ideas:
- Do the unexpected; it never fails to capture hearts
- Provide praise delivered with a smile
- Give recognition
- Write a letter of praise
- Affix a note of praise to a “can’t miss” location-a mirror, computer, door, car, backpack, or suitcase
- Scribble a note on a white board or message center
- Send a greeting card with a message appropriate for the occasion
- Send an electronic thank-you card
- Post a public note of praise
- Catch people doing something you admire and lavish them abundantly with compliments
- Give credit where credit is due
- Drop a roll of Lifesavers with a note of thanks, acknowledging how they “saved the day”
- Send flowers, candy, bear grams, fruit baskets, or other treasures or treats at unexpected moments
- Purchase inspirational books and send them along with a note
- Select a gift related to their special interests
- Celebrate “Employee Appreciation Day”
- Have fun with food: declare “donut day,” host a “bagel breakfast,” throw a spontaneous pizza party (it’s amazing how much value you gain from a slice or two!), and toss an ice cream sundae soiree or a chocolate fantasy feast (chocolate in any form is a people pleaser!)
- Stuff an appreciation “goodies” box with “appreciation prizes” and have regular drawings
- Start a Wall of Fame, posting letters from customers or vendors praising any employee (or post them on the company bulletin board)
- Send an e-mail thanking the appropriate staff with copies to supervisors or other managers
- Make people feel like they’re an important part of your business by involving them in decisions that directly affect them; people need to feel like they belong
