Going-the-Extra-Mile-or-Taking-a-World-Cruise_Did-TQM-Turned-Perfectionism-into-a-Virtue

Going the Extra Mile, or Taking a World Cruise: Did TQM Turned Perfectionism into a Virtue?

Following the Second World War, the allies determined that if the enemy nations were going to be able to make meaningful contribution the world’s economies, then they would have to receive some assistance in rebuilding their manufacturing infrastructure. A particular challenge was to get the Japanese up to a point where they could actually compete…

Matrix-Organization_At-Best_a-One-Off

Matrix Organization: At Best, a One-Off

Whenever volatility occurs in the market, companies start thinking about how to reorganize themselves so that they can cope with those changes effectively. But since they’re trapped by traditional thinking, they tend to recycle old models rather than to create new ones. One such model is matrix; and like so many that have gone before…

42-Tips-for-Masterful-Presentations

42 Tips for Masterful Presentations

Here is a compilation from my presentation skills training workshops and one to one coaching sessions of what is involved in delivering an excellent presentation. Whether you are presenting at a staff meeting, conference, briefing, oral proposal or in a one to one meeting, the following are the keys to success. Practice… Practice … Practice…

How-Big-is-Your-Dream

How Big is Your Dream?

Hope is a waking dream – Aristotle August 28 marks the 50th anniversary of the “I Have a Dream” speech delivered by Dr. Martin Luther King, Jr. in Washington, D.C. That speech sparked the conscience of the American people and helped to right the course of our history as a nation. As was the case…

Boost-Employee-Engagement

Boost Employee Engagement – 3 Questions to Ask

3 Questions You Must Ask to Boost Employee Engagement to Build a More Positive, Productive and Profitable Organization One of the key ingredients necessary to build stronger customer and workplace relationships involves keeping your employees engaged, motivated and happy. If your employees aren’t happy; employee engagement, productivity, and customer satisfaction will be diminished. In my…