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Blueprint for Building an Internal Change Management Capability

The Business Imperative Everyone has heard the statistic. Two-thirds of all change initiatives fail to achieve their expected business benefits – a statistic that has stayed constant from the 1970s to the present. This failure rate represents billions of dollars in lost productivity, wasted resources, opportunity costs and rework—not to mention the negative impact on organizational morale and workforce engagement. One might conclude that everything we know about change management is wrong and that we need to go back to the drawing board. Instead, we believe that the discipline of change … [Read More...]

5 Ways You May Be Killing Employee Morale

Everything rises and falls on leadership. – John Maxwell Addressing the topic of work many years ago, Indira Gandhi said, “My grandfather once told me that there are two kinds of people: those who do the work and those who take the credit. He told … [Read More...]

Six Ways To Enhance Organizational Structure

The productivity of a work group seems to depend on how the group members see their own goals in relation to the goals of the organization. – Ken Blanchard When was the last time you took a hard look at the effectiveness of your organizational … [Read More...]

The Power of Presence

Deadlines, conference calls, last minute items that pop up, personal commitments—there is a multitude of things that we have to accomplish each day.  It is easy to fall into the habit of just crossing things off of our to do list, without being fully … [Read More...]

Time To Let It Go

I don’t care what they’re going to say. Let the storm rage on, the cold never bothered me anyway. – Lyrics from Disney’s’ movie, Frozen.  Call me slow, but 229 million people beat me to the YouTube viewing of Let it Go, the enormously … [Read More...]

Six Ways to Rise Above Your Critics

To escape criticism- do nothing, say nothing, be nothing. – Elbert Hubbard A story is told of Winston Churchill and his extraordinary integrity in the face of opposition. During his last year in office, he attended an official ceremony. Several rows … [Read More...]

Treating Employees Like Shareholders

Much is made of delivering value to shareholders. Ask any senior director, manager or member of the board what his or her goal is in the company, and that will be the most likely response. It’s predictable, and it’s a cop-out. More on that in a … [Read More...]

Ten Things Every Leader Should Always Teach

Tell me and I forget. Teach me and I remember. Involve me and I learn. – Benjamin Franklin At school one day a little boy was asked what he was thankful for. The boy replied, “My glasses.” “That’s good,” said the teacher, “they help you see … [Read More...]

Turning Complainers into Contributors

Complaining not only ruins everybody else’s day, it ruins the complainer’s day, too. The more we complain, the more unhappy we get. – Dennis Prager The story is told of a cowboy out West driving down a dirt road, his dog riding in the back of the … [Read More...]

What March Madness Teaches Us About Leadership

Talent wins games, but teamwork and intelligence wins championships. – Michael Jordan March Madness is upon us. It’s the time of the year in college basketball where dreams come true and when hearts are broken depending on the final score. How’s … [Read More...]

Five Ways to Protect Office Morale

Never hold discussions with the monkey when the organ grinder is in the room – Winston Churchill The early American Indians, as the story goes, had a unique practice of training young braves. On the night of a boy’s thirteenth birthday, after … [Read More...]

Three Boundary-Busters Every Leader Must Face

You’re the same today as you will be in five years except for two things: the people you meet and the books you read. – Charlie “Tremendous” Jones About 350 years ago, as the story is told, a shipload of travelers landed on the northeast coast of … [Read More...]

Four Ways Following a Leader Can Be Difficult

A leader is one who knows the way, goes the way, and shows the way. - John Maxwell An old woodsman gives this advice about catching a porcupine: “Watch for the slapping tail as you dash in and drop a large washtub over him. The washtub will give you … [Read More...]

Three Ways to Map Your Future

Each man should frame life so that at some future hour fact and his dreaming meet. – Victor Hugo A story is told of an old map on display in the British Museum in London. It’s an old mariner’s chart, drawn in 1525, outlining the North American … [Read More...]

Four Traits of Courageous Leaders

Courage is what it takes to stand up and speak; courage is also what it takes to sit down and listen.”  - Winston Churchill A story is told of Leonidas, King of Sparta, who was preparing to make a stand with his Greek troops against the Persian army … [Read More...]

Five Ways Leaders Lose Their Focus

The key to success is to focus our conscious mind on things we desire not things we fear. – Brian Tracy Writing in Reader’s Digest, Carol Mann tells the story of golf immortal Arnold Palmer as he recalled an important lesson about self-confidence. … [Read More...]