15 June 2013
Always render more and better service than is expected of you, no matter what your task may be.” – Og Mandino In the book, “It’s Not About the Coffee”, Howard Behar, the former president of Starbucks International, relates an observation during a store visit. A customer approached a barista and explained that he didn’t like [...]
Posted in Leadership Issues, Management Issues0 Comments
08 June 2013
If you’re going through hell, keep going. – Winston Churchill A story is told of a group of friends who went deer hunting and paired off in twos for the day. That night one of the hunters returned alone, staggering under the weight of an eight-point buck. “Where’s Harry?” he was asked. “Harry had a [...]
Posted in Leadership Issues, Management Issues1 Comment
04 June 2013
A Metaphor Imagine that you’re competing in a marathon. You’ve been diligently preparing for it for a long time. You’ve trained. You’ve recruited the people that you felt you needed to help you perform at the highest standard possible, and now you’re in that race. But like almost everyone else in this competition, you’re behind. There [...]
Posted in Employee Engagement, Employee Retention, Leadership Issues0 Comments
03 June 2013
The 2008 economic crisis was terrifying times, to say the least. Millions of jobs were lost and many people faced difficulty trying to obtain a new line of work. As a result, many struck out on their own, not by first choice, but really out of necessity. I applaud those individuals who took that route. [...]
Posted in Career Development, Communication, Leadership Issues, Talent Development, Teambuilding0 Comments
01 June 2013
People always move toward someone who increases them and away from anyone who decreases them – John Maxwell I came across a story about renowned photographer Edward Steichen that has significant leadership application. His fame as a photographer was almost never realized as he nearly gave up on the day he shot his first pictures. [...]
Posted in Leadership Issues, Management Issues0 Comments
25 May 2013
I would rather have a Medal of Honor than be President of the United States. - President Harry S. Truman Not long ago I had the privilege of visiting the Medal of Honor Museum aboard the USS Yorktown in beautiful Mt. Pleasant, South Carolina. Showcased in this museum is a moving tribute to our [...]
Posted in Leadership Issues, Management Issues0 Comments
21 May 2013
About nine months ago, two synergistic things happened: I decided to get in shape and we got a new dog. And he’s a miniture poodle pup named Banksy that needs to be walked…a lot. So each day, I walk him up and down the Hollywood Hills. Some days, I’ve got a lot on my plate, [...]
Posted in Leadership Issues0 Comments
18 May 2013
Courage is what it takes to stand up and speak; courage is also what it takes to sit down and listen. – Winston Churchill The story is told of Franklin Roosevelt, who often endured long receiving lines at the White House. He complained that no one really paid any attention to what was said. [...]
Posted in Leadership Issues, Management Issues0 Comments
14 May 2013
A corporate leader’s job is hardly easy. He or she must efficiently manage employees, account for outside competition, note any changes in the industry landscape and if necessary, profoundly modify the operational model a business should employ. Ironically, most leaders shrug in defiance at such duties due to their seemingly complex nature. However, there are [...]
Posted in Change Management, Change Management, Communication, Employee Motivation, Leadership Issues, Management Issues0 Comments
14 May 2013
Recently, I gave a talk on Relationship Power at a big conference that required quite a bit of research prior hand and nuance during delivery. I needed to create a one-of-a-kind talk to specifically help two groups come together, develop empathy for each other and collaborate. As an outsider, you can’t wing this, or you’ll [...]
Posted in Leadership Issues0 Comments
11 May 2013
When you have got an elephant by the hind legs and he is trying to run away, it’s best to let him go. – Abraham Lincoln A well-known story in some sectors of coastal communities such as where I live is that of the crab mentality. It is used to describe selfish or short-sighted people [...]
Posted in Leadership Issues, Management Issues0 Comments
07 May 2013
Several years ago, via Chris Brogan and Julien Smith, I discovered the meaning of social media, including blogging. Be helpful. Not be flashy, noisy, tenacious or controversial – to be successful in social-for-business, you must help people enough to earn their attention (and maybe loyalty). While that sounds easy enough, it’s pretty easy to just [...]
Posted in Leadership Issues1 Comment
06 May 2013
Circumstances don’t make a person; they reveal him or her. – Richard Carlson The story is told of two hunters who came across a bear so big that they dropped their rifles and ran for cover. One man climbed a tree while the other hid in a nearby cave. The bear was in no hurry [...]
Posted in Leadership Issues, Management Issues0 Comments
30 April 2013
I’m attending my 3rd conference this week as CEO of Net Minds. Sure, I’ve spoken at 200 conferences over the last decade, but that is not the same thing as attending one as a company team member. I’ve taken it for granted that I know conferences, but in fact, getting ready for this week has [...]
Posted in Leadership Issues0 Comments
27 April 2013
The bigger we get the smaller we have to think. Customers still walk in one at a time. – Sam Walton A story is told of how many years ago a man conned his way into the orchestra of the emperor of China although he could not play a note. Whenever the group performed, he [...]
Posted in Leadership Issues, Management Issues0 Comments
23 April 2013
Nearly every company revolves around the central idea of team performance. The synergy created by having multiple personalities and motivations can help any project be completed with efficiency and with quality results. Naturally, there are some times when things may not go as smoothly as planned. Indeed, if every effort always resulted in superior results, [...]
Posted in Building Accountabiliy, Coaching, Communication, Dealing with Conflict, Employee Engagement, Employee Motivation, Executive Coaching, Leadership Styles, Performance Management, Teambuilding0 Comments
Added on 10 July 2011
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