Thursday, October 18, 2018

Don't Forget the "Why" in Your Mission Statement

A colleague of mine, Gwen Kinsey, led a crisp, interactive presentation at a recent leadership breakfast event. The topic was about how mission statements...

Does Change Have to be Painful?

A corporate leader's job is hardly easy.  He or she must efficiently manage employees, account for outside competition, note any changes in the industry...

Change Management Insights from a Fortune 500 Apparel Company’s Restructuring

Recently, consulting firm Emergent partnered with a Fortune 500 apparel company to undertake the biggest business transformation in the company’s history. Below is a mini case...

Roadmap for Designing High-Performing Organizations

Companies are frequently facing the need to restructure their organizations.  Changes in leadership, a shift in strategy, or changing factors within an organization often...

Most Common Change Management Mistakes Companies Make

We are occasionally asked about mistakes that we see companies make related to organizational change management. In reflecting back over several years and many...

Use a Threat-Opportunity Analysis to Develop Your Case for Change

In this article we will share with you the Threat-Opportunity Analysis, which is a change management tool that helps a project team develop their case for...

Transform Your Culture Using Customer Experience Change Agents

Previously, we had explained the value of incorporating a change agents network as part of your overall change management program. So you can imagine how thrilled...

Engaging Employees to Drive Strategic Business Initiatives (White Paper)

Many excellent change initiatives never get off the ground, stagnating just when they should be flowering. Why, after an enthusiastic start, do so many...

The Senior Leader's Role in Driving Transformation

The latest issue of McKinsey Quarterly contains a case study titled Developing Better Change Leaders. Using the backdrop of a multi-national operations improvement initiative, it addresses leadership...

How New (and Experienced) Managers Can Support the Change Process

Piggy-backing on a blog post by Morag Barrett on the Colorado Women’s Chamber of Commerce site titled How to Avoid Mistakes New (and Experienced) Managers...

Using Appreciative Visioning to Enable Transformative Change

The technique of appreciative inquiry (AI) can play an important role in the overall change management strategy. AI challenges the status quo by working from...

Building an Internal Change Management Capability

Two-thirds of all large-scale change initiatives fail to achieve their expected business benefits. This failure rate represents billions of dollars in lost productivity, wasted...

Change Your Words, Change Their Minds

I continue to be amazed by that fundamental truth about living: how we choose to see a situation dictates the choices we–and others–make about...

Conflict and Change Co-exist

When you hear the word conflict, it has negative associations with words like argument, war, battle, and disagreement. In reality, conflict should be embraced...

A Framework For Performance Management

City councils, boards of administrators and other governing systems demand a performance management framework that focuses on what outcomes employees will achieve, and how...

Formal Strategic Planning Process

This tool is useful for visualizing the steps in a typical strategic planning process, from the initial environmental scan to the narrowing of strategies...