In the book Straight Talk: Turning Communication Upside Down for Strategic Results, Eric Douglas describes four different communication styles: the director, expresser, thinker and harmonizer. Each different style is based on a unique set of assumptions. Here’s a quick snapshot:
The foundation for building rapport is based on the exchange of a few basic communication signals. Here are 4 key ways to build instant rapport. This is based on the book, Get Along With Anyone, Anytime, Anywhere by Arnold Sanow and Sandra Strauss.