Great-Interactions

Great Interactions

I think we can all agree that leadership is an art form: a dance, a painting, a well-executed pass play. The best leaders know the moments in which to interact. More to the point, an employee’s valuation of their company comes down to a few moments (and their direct report is usually part of them).…

Its-Time-For-A-Fresh-Start

It’s Time For A Fresh Start

Your success and happiness lies in you. Resolve to keep happy, and your joy and you shall form an invincible host against difficulties. – Helen Keller A story is told of a young Greek artist named Timanthes studied who under a respected tutor some 2,000 years ago. After several years the teacher’s efforts seemed to…

A-Way-With-Words

A Way With Words

Words do two major things: They provide food for the mind and create light for understanding and awareness. – Jim Rohn Listed on the Merriam-Webster website is the 2011: The Year in Words. The list reveals defining moments in politics, culture, sports and more that spiked lookups in words because of events in news. A…

How-Far-Will-Your-Vision-Take-You

How Far Will Your Vision Take You?

Vision is the world’s most desperate need. There are no hopeless situations, only people who think hopelessly. – Winfred Newman About 350 years ago, as the story is told, a shipload of travelers landed on the northeast coast of America. The first year they established a town site. The next year they elected a town…

Job-Squeeze-Is-Real.-Talk-about-it

Job Squeeze Is Real. Talk about it

My alma mater, the Industrial and Labor Relations School of Cornell University recently hosted a conference on “The Quality of Jobs.” They looked at how trends in what they call the “intensification” of work, the restructuring of jobs, and classic downsizing have impacted the quality of jobs and the levels of satisfaction employees (who are…

Keep-Your-Customers-Coming-Back

Keep Your Customers Coming Back

In a recent survey titled, why do people give up on your company? it was noted that 68% quit because of an attitude of indifference toward the client by the owner, manager or employee. This indifference comes about because we tend to forget that to stay employed and succeed in our business or organization we…

What-Women-Bring-to-Leadership

What Women Bring to Leadership

The BBC’s Katty Kay and ABC’s Claire Shipman co-authored a book a couple of years back called Womenomics. In it they cite, among other things, a number of companies where the presence of women in among top leadership had a positive effect on the firm’s financial success. For example: Accounting firm Ernst & Young’s research…

Why-Giving-Thanks-Matters

Why Giving Thanks Matters

Thanksgiving is when one species ceases to gobble and another begins.– -R.E. Marion   A story is told of two men who were walking through a field one day when they spotted an enraged bull. Instantly they darted toward the nearest fence. The storming bull followed in hot pursuit, and it was soon apparent that…

Lead-By-Example

Lead By Example

When I was a child, I was often awakened by rumblings in the back of the house while the sun was still down. Occasionally, I would brave the cold air in my Incredible Hulk underwear to see my father suiting up for work. He was up early, home late and always in a suit. I…

Allow-Team-Members-to-Find-Their-Place

Allow Team Members to Find Their Place

Edgar Schein, a titan of the field of organizational development, says in his recent book, Helping, that there are four questions on the minds of new members of any team. While these concerns operate at a subconscious level, nevertheless, any team member must become comfortable with the answers before he or she can relax and…

Dont-Miss-Your-Destiny

Don’t Miss Your Destiny

The real test of a man is not when he plays the role that he wants for himself but when he plays the role destiny has for him. – V´aclav Havel For movie buffs, it is one of the most memorable scenes in movie lore. James Callahan, the lead character in Dirty Harry portrayed by Clint Eastwood,…