Adam Bryant writes a column in the New York Times called The Corner Office. He has selected 70 of the over 200 interviews he has done with CEO’s for his column and put some core insights from these into a book, The Corner Office: Indispensable and Unexpected Lessons from CEO’s and How to Lead and…
Experience is the best teacher. Learning from your mistakes is powerful. Innovation requires taking risks. But how much tolerance should leaders have for repeated mistakes? What is the difference between someone on the learning curve versus an employee who is incompetent? This subject came up when I was chatting with the senior leader at one…
Some organizations, especially ones that are more bureaucratic can begin to develop a culture where the punishment for mistakes exceeds the praise for success. Organizations can get bogged down because employees are focused on playing it safe, fearing career-limiting consequences for making mistakes. In sporting terms, they play defense more than offence. This hiding tendency…
Have you ever worked for a manager who was extra fussy about policies, procedures and doing things in a very specific way? One of the exercises in our Front Line Leadership program involves having participants act out different leadership styles to see how they impact results and employee satisfaction. One of the styles is called…
Ever have a dilemma in your office where two employees are having a clash? Where you trust both of them? Where they have conflicting stories and positions on an issue? Where they cannot get along with each other? Where you have no idea how to resolve the issue?
Any marketing person will tell you that sex sells. Well, I’m here to tell you that sex doesn’t sell; sex simply gets your attention. After your attention has been aroused, it’s one of the other two primary motivators, or dominant buying motives, that drives you to buy. Those two dominant buying motives are desire for…