The-Art-of-Articulation

The Art of Articulation

Remember when we would ponder our direction? Nowadays we have to do it all (and then some). There are products to learn, people to hire, alliances to form, markets to penetrate….and a whole lot of technology that is supposed to make things less complicated. Some times the path of least resistance beats the information highway. Does…

Momentum-by-Mistakes

Momentum by Mistakes

Even a mistake may turn out to be the one thing necessary to a worthwhile achievement. – Henry Ford I came across some interesting statistics recently that underscored what could happen if 99% were good enough: 12 newborns will be given the wrong parents daily 2.5 million books will be shipped with wrong covers 315…

Every-Job-Matters-to-Someone

Every Job Matters (to Someone)

Recently I heard a presentation by Jim Gibbons, President & CEO of Goodwill Industries. In it he said that “every job matters.” Every job has someone relying on the incumbent of the position to do their job well so that the other person can either: benefit or do their own job well. Your client/customer is…

Change-Management-amp-Communications-ROI-Study-Highlights

Change Management & Communications ROI Study Highlights

Towers Watson recently published their 2011/2012 Change and Communication ROI Study Report. Unlike their four previous reports, which focused solely on communications ROI, in this study they expanded their inquiry to include change management. This study encompassed 604 organizations, six global regions, and more than eight industries, and provided new insight into the role that effective…

Every-Manager-a-Coach

Every Manager a Coach

A recent study reinforces the value of coaching by managers throughout the organization. Here are a few key points it makes: Business results were 21% higher in enterprises where senior leaders very frequently make an effort to coach others. This increased when organizations had a culture that supports coaching and makes managers accountable for engaging…

Did-You-Ever-Try-to-Climb-a-Lattice

Did You Ever Try to Climb a Lattice?

For at least 40 years we have had the idea of “lattice” organization as an alternative design to the traditional hierarchy which assumes employees all want to climb up the ladder. In lattice organizations (and, beyond W.L. Gore & Associates, there weren’t many of them out there back then), you could go in any direction–up,…

4-ways-great-leaders-use-the-4-Drive-Model-to-impact-employee’s-motivation

4 ways great leaders use the 4-Drive Model to impact employee’s motivation

How leaders can impact employee’s motivation using the 4-Drive Theory The 4-Drive Theory of Employee Motivation states that there are four main drives that motivate employees, these are the drives to: Acquire & Achieve, to Bond & Belong, to be Challenged & Comprehend, and to Define & Defend.

Rethinking-the-4-Drive-Model-of-Employee-Motivation

Rethinking the 4-Drive Model of Employee Motivation

I have been touting the 4-Drive Model of Employee Motivation since I first read the 2008 Harvard Business Review article “Employee Motivation: A Powerful New Model” by  Nohria, , Groysberg, and Lee.  You could say I’ve been a very BIG advocate for this model!  It is a powerful theory on human motivation in general, and…

Why-Should-I-Buy-From-You

Why Should I Buy From You?

Here’s one of the great truths of selling — if prospects can’t tell the difference between your product or service and your competitor’s product or service, they’ll make their buying decision on price. Now, this isn’t the only reason for the price objection coming up but it’s a major one. It’s absolutely amazing how many…