There is no question about it. A team can be a powerful vehicle for accomplishing a major project, guiding a unit to superior performance, or bringing together diverse perspectives to solve a pressing problem. Have you ever been a member of a smooth functioning, high performing team? Those of you who have, no doubt, harbor…
If you’ve been in sales for any length of time, it’s highly likely that you’ve had a run-in with at least one “nibbler.” No, a nibbler isn’t a person who nibbles on your ear (don’t you wish!); it’s someone who nibbles at the deal you’ve just made. Nibblers are different than hagglers. Hagglers want to…
When you walked into the office this morning was the general climate a positive or negative one? It seems that when I speak with my friends and former co-workers that their work environments are increasingly toxic with negativity. Who is responsible for this onslaught of emotional crud? Is it the leaders in the organization, the…
Wherever you look, news about the economy is bad. Layoffs abound. Pfizer, a pharmaceutical giant, recently announced 8,000 job cuts. Home Depot, the biggest home improvement retailer in the U.S., said it will eliminate 7,000 jobs. Even the State of California is letting 20,000 go. The economy lost 2.6 million jobs last year, the most…
Why in the world would you want to take your prospect’s temperature? You’re not a doctor. Well, it’s not your prospect’s body temperature I’m suggesting you take. It’s your prospect’s buying temperature. Testing the Water Just like you might test the water before you jump into a swimming pool to see if the water temperature…
Using talent management software packages to administer employee performance has suddenly become hugely popular. Within this new-found appreciation of the need to better address the management of human capital is the need to develop the actual talent within that resource pool. According to a recent report titled Human Capital Management: The CFO’s Perspective, sponsored by…
“I never get to the truly managerial parts of my own job.” “I’m staying too late at night and working too many weekends.” “________is really ready to advance but I have no job to promote him/her to right now.” “If I don’t give my best people some new challenges soon, I may lose them.” Sound…
Do you know the major reason why prospects don’t buy? They were never asked! That’s right, no one asked them for the business. Strange as it seems, salespeople use all their superior selling skills to get in front of a prospect, qualify him, uncover his needs, match their product or service to those needs, and…