10-Traits-of-Workplace-Bullies.

10 Traits of Workplace Bullies

In my workshops and coaching focusing on improving customer and workplace relationships I find that one of the major issues of concern in companies and organizations is workplace bullying. To build a more positive, productive and profitable organization this issue must not be overlooked. Companies and organizations that dismiss or avoid confronting workplace bullying usually…

Vision-Busters

Vision Busters

Vision is the world’s most desperate need. There are no hopeless situations, only people who think hopelessly. – Winfred Newman As the story is told, about 350 years ago, a shipload of travelers landed on the northeast coast of America. The first year they established a town site. The next year they elected a town…

Distractions-and-Reactions

Distractions and Reactions

By prevailing over all obstacles and distractions, one may unfailingly arrive at his chosen goal or destination. – Christopher Columbus There is a story that I came across involving Yogi Berra, the well-known catcher for the New York Yankees, and Hank Aaron, who at the time was the chief power hitter for the Milwaukee Braves.…

Negativity-Invades-Work-Environments

Negativity Invades Work Environments

When you walked into the office this morning was the general climate a positive or negative one?  It seems that when I speak with my friends and former co-workers that their work environments are increasingly toxic with negativity. Who is responsible for this onslaught of emotional crud?  Is it the leaders in the organization, the…

The-Key-to-Success-in-Sales

The Key to Success in Sales

That’s it! If it’s that simple, why aren’t more people successful in sales? Once again, the answer is relatively simple: They either don’t fully understand or know how to apply the basic fundamentals. So, just what are these mystical basic fundamentals of selling that seem to elude so many people? Well, before we explore some…