Have you not learned great lessons from those who rejected you, and braced themselves against you, or disputed the passage with you? -Walt Whitman A story is told of a boy who asks his father to explain the difference among irritation, aggravation, and frustration. The dad picked up the phone and dialed a number at…
Many times we forget that bosses are also human. They are affected by the same emotions, concerns and challenges that we all have. By understanding them and realizing they are people too, we can use the same skills to communicate that we use with co-workers, employees, customers or family members. To get along with your…
I can’t stand it when a manager, hearing me broach the importance of building trusting relationships with their employees, blurts out the tired old term, touchy-feely. To dismiss the complex role of relationships in fostering sustained high performance is to just not get it as a leader in the 21st century. In a recent posting…
While most people don’t describe themselves as “difficult” (although some actually find pleasure in doing so!) difficult behavior can nonetheless come from anyone, anytime, anywhere; we all have the capacity to express it. What constitutes difficult or prickly behavior is very subjective,shaped by our personal perceptions. We each define individually what annoys or frustrates us;…
One of the most important keys to success in your personal and professional life will be determined by your ability to get along with others. Below is a quiz I provide to people at my workshops as well as to those I coach. Take the quiz and see how well you do. Also have your…
If you are trying to gain cooperation from your staff, persuade or influence a client or co-worker, close a sale, make the right impression, ace an interview, or convince an audience, you must first connect with them. Below is a checklist of the active ingredients in creating lasting connections. How many of these are you…
I have a couple questions for you – How are your driving skills? How smart are you? How are your people skills? Most likely you answered something to the effect of ‘above average’. And you’re not alone. 93% of Americans believe they have above average driving skills.* 87% of MBA students at Stanford University rated…
Rate yourself on a scale of 1 to 5 on the statements below: 1-Never 2-Almost never 3-Sometimes 4-Almost always 5-Always
Wouldn’t you agree that life is about quality connections? Our success, happiness, and well-being are largely the by products of our ability to get along well with others and cultivate positive relationships. Below is a checklist of the active ingredients in creating enduring connections. These are from the book, “Get Along with Anyone, Anytime, Anywhere…
By David Rock HarperCollins Publishers, 2006 ISBN #978-0-06-083590-3 Reviewed by Ian Cook Managers are default programmed to solve problems. That’s what they are paid to do. That’s what they are good at. And that is how they see themselves, at a subconscious level. So, when an employee comes with a problem, the manager’s knee-jerk reaction…