Baseball, it is said, is only a game. True. And the Grand Canyon is only a hole in Arizona. – George F. Will The Boston Red Sox are the 2013 World Series Champions. They won the series at Fenway Park in dramatic style in Game 6 of series against the St. Louis Cardinals. The championship…
Details“Good communicators are open to my ideas. They respect me. They know who they are and what makes them ‘tick’ and they want to know the same about me. They foster my growth while attending to their own. They are proud of their accomplishments and of mine-for our mutual benefit.” A Get Along seminar participant…
DetailsIf you are trying to gain cooperation from your staff, persuade or influence a client or co-worker, close a sale, make the right impression, ace an interview, or convince an audience, you must first connect with them. Below is a checklist of the active ingredients in creating lasting connections. How many of these are you…
DetailsEvery time you deliver a presentation whether it is at a staff meeting, a sales call to persuade clients, a briefing or a formal presentation at a conference, everything you do and say is being judged. People will makeup their minds about your competence, intelligence, and overall abilities by how well you come across. Here…
DetailsHere is a compilation from my presentation skills training workshops and one to one coaching sessions of what is involved in delivering an excellent presentation. Whether you are presenting at a staff meeting, conference, briefing, oral proposal or in a one to one meeting, the following are the keys to success. Practice… Practice … Practice…
DetailsMaturity is the ability to reap without apology and not complain when things don’t go well. – Jim Rohn A story is told of a guide at Blarney Castle in Ireland who was explaining to some visitors that his job was not always as pleasant as it seemed. He told them about a group of…
DetailsAssume the Next Message You Send Will Be Misunderstood In working with companies and organizations to assist them in improving customer and workplace relationships, I find that misunderstandings are one of the leading factors that cause people to lose respect, trust, cooperation and the derailing of relationships. The problem starts with the fact that there…
DetailsHaving just made a well-educated and difficult career transition, I had a chance to experience the job seekers world in 2012. I met corporate recruiters who asked qualifying questions irrelevant to my skill set, was offered large cash bonus offers, and received the “why our company is the best” speech from CEOs. None of it mattered! In the…
DetailsHow leaders can impact employee’s motivation using the 4-Drive Theory The 4-Drive Theory of Employee Motivation states that there are four main drives that motivate employees, these are the drives to: Acquire & Achieve, to Bond & Belong, to be Challenged & Comprehend, and to Define & Defend.
DetailsThe Institute for Corporate Productivity recently came out with four recommendations for putting in place an effective, robust process for managing and recognizing individual performance. Focusing, as is their wont, on the practices of high performing organizations, their research found that:
DetailsRespect for ourselves guides our morals; respect for others guides our manners – Laurence Sterne In surveys conducted by Weber Shandwick (http://bit.ly/ieo5oz) in 2011 it revealed what many already know or experience – incivility in the workplace is on the rise and the many place the blame at the feet of workplace leadership. The online…
DetailsIt is not necessary for all men to be great in action. The greatest and sublimest power is often simple patience. – Horace Bushnell A recent story in Business Management Daily about the success of online shoe retailer Zappos brought my attention back to one of leadership’s most needed and personally challenging virtues – patience.…
DetailsThe happy Union of these States is a wonder; their Constitution a miracle; their example the hope of Liberty throughout the world – James Madison In the book, Resources, by Kenneth L Dodge, he writes of the experiences of the Founding Fathers after the Declaration of Independence was signed. As…
DetailsThe foundation for building rapport is based on the exchange of a few basic communication signals. Here are 4 key ways to build instant rapport. This is based on the book, Get Along With Anyone, Anytime, Anywhere by Arnold Sanow and Sandra Strauss.
The only thing worse than being blind is having sight but no vision – Helen Keller Max Lucado shares a story about Bob Edens. For 51 years he was blind and could not see a thing. His world was a black hall of sounds and smells. He felt his way through five decades of darkness.…
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