Four Keys to a ‘Yes Face’ Attitude

What you do when you don’t have to will determine what you’ll be when you can’t help it – William D. Hersey In his book, The Grace Awakening, Charles Swindoll tells a story about Thomas Jefferson and a group of companions who were travelling across country on horseback. They came to a river which had…

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Lighten Up: Leading is Half the Fun

Have you not learned great lessons from those who rejected you, and braced themselves against you, or disputed the passage with you?  -Walt Whitman A story is told of a boy who asks his father to explain the difference among irritation, aggravation, and frustration. The dad picked up the phone and dialed a number at…

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5 Traits of Curious Leaders

We keep moving forward, opening new doors, and doing new things, because we’re curious and curiosity keeps leading us down new paths – Walt Disney In Bits & Pieces there was a story told of a sign in the window of an English company that read: We have been established for over one hundred years…

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5 Rules of the Blame Game

A good leader takes a little more than his share of the blame, a little less than his share of the credit. – Arnold H. Glasow John Killinger tells a story about the manager of a minor leader baseball team who was so disgusted with his center fielder’s performance that he ordered him to the…

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Matrix Organization: At Best, a One-Off

Whenever volatility occurs in the market, companies start thinking about how to reorganize themselves so that they can cope with those changes effectively. But since they’re trapped by traditional thinking, they tend to recycle old models rather than to create new ones. One such model is matrix; and like so many that have gone before…

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How Disagreements Can Work For Your Good

Great spirits have always encountered violent opposition from mediocre minds. – Albert Einstein In his book, Living Above the Level of Mediocrity, Charles Swindoll tells of meeting a man who once served on one of Walt Disney’s original advisory boards. The early days were tough; but that remarkable creative visionary refused to give up. What…

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The Power of Servant Leadership

Only a life lived for others is a life worthwhile. – Albert Einstein   A story is told that during the American Revolution a man in civilian clothes rode past a group of soldiers repairing a small defensive barrier. Their leader was shouting instructions, but making no attempt to help them. Asked by the rider,…

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42 Tips for Masterful Presentations

Here is a compilation from my presentation skills training workshops and one to one coaching sessions of what is involved in delivering an excellent presentation. Whether you are presenting at a staff meeting, conference, briefing, oral proposal or in a one to one meeting, the following are the keys to success. Practice… Practice … Practice…

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How Big is Your Dream?

Hope is a waking dream – Aristotle August 28 marks the 50th anniversary of the “I Have a Dream” speech delivered by Dr. Martin Luther King, Jr. in Washington, D.C. That speech sparked the conscience of the American people and helped to right the course of our history as a nation. As was the case…

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Three Troubles That Give You Trouble

Drag your thoughts away from your troubles…by the ears, by the heels, or any other way you can manage it. – Mark Twain A story is told of Somerset Maugham, the English writer, once wrote a story about a janitor in St. Peter’s Church in London. One day a young vicar discovered that the janitor…

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Up To the Minute Tips For Posting to Facebook Pages

Recently, I’ve had the opportunity to hang out with an assortment of highly successful facebook page owners and administrators.  The include the manager of a popular band, two Fortune 500 Company Social Media Directors and the CEO of a firm that manages hundreds of high traffic-high profile pages.  Collectively, they’ve given me some good advice…

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Get Rid of Negative Self Talk for Good

The endless assortment of messages, feelings, and attitudes we bring from our past into our present influences how we see ourselves. It also directly impacts our ability to relate to others. While growing up, we learned to judge ourselves and our capabilities based on how others saw us. Whether their judgments were complimentary or condemning…

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Four Ways to Lead Through Conflict

Difficulties are meant to rouse, not discourage. The human spirit is to grow strong by conflict. – William E. Channing   French novelist and playwright Alexandre Dumas once had a heated quarrel with a rising young politician. The argument became so intense that a duel was inevitable. Since both men were superb shots they decided…

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Performance Requires More than Motivation and Ability

People often think that for employees to perform well all they need are the appropriate ability and skills and the motivation to achieve great results. But there is a missing ingredient: opportunity. So says John Boudreau in a recent issue of Talent Management Magazine (p. 10). He is spot on. You can be well trained…

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