No, I’m not referring to a prospect that buys long-distance telephone services. This is about the buyer who is out of reach, the one you can’t contact directly because he or she is too distant. Sometimes this distance is due to geography — the key decision maker is located in some other city or country.…
DetailsIt’s been almost ten years since I last went on a rant about the sales “profession” and what we can do to make it even more professional. So, here I go again! First off, I want to say that I’ve been in sales for over thirty years and I’ve been proud to call myself a…
DetailsOften when I suggest to salespeople that they do some telephone selling, a panicky look comes over their faces and you’d think that I’d suggested they pick up a hot poker and put it to their ear! Part of this fear and disdain comes from exposure to extremely poor telemarketers who are blight on professional…
DetailsIn my early years of selling, whenever I got an objection, my heart would sink, my stomach would go into turmoil, and my mind would shift into overdrive trying to figure out how to deal with it. All my early sales training and all the sales books I’d ever read made a big deal about…
DetailsTo persuade, motivate and influence you need to use the right words in your presentation and your presentation materials. To maximize your impact, try adding these words the next time you have a presentation.
Details are the finishing touch that bring back your customers for future business. A colleague of mine manages nearly forty commission sales people. The “best of the best” make huge income and are revered in the top 100 of a large, multinational company. What is their secret? Make the customer feel special – like…
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