When presenting the Evaluate to Win™ system, I always get a positive response from executives with the idea of aligning every employee’s efforts with corporate strategies and priorities. It’s called “embedding” your strategy. It makes perfect sense. It ensures that the contributions of your staff are optimized toward the success of the organization…that is, assuming…
Details“Good communicators are open to my ideas. They respect me. They know who they are and what makes them ‘tick’ and they want to know the same about me. They foster my growth while attending to their own. They are proud of their accomplishments and of mine-for our mutual benefit.” A Get Along seminar participant…
DetailsThe vast majority of bosses don’t intentionally want to make employees miserable – usually it happens completely by accident! Whether it is an act of ‘commission’ or an act of ‘omission’, the results can be destructive. A front line supervisor, manager or team leader can make things better or worse, both with what they DO…
DetailsIn a previous post we examined a manager who was too easy on his team. In many cases an assignment will come in to work with a manager who has the opposite challenge – he or she is too tough on employees. Often these hard-nosed managers tend to work long hours, do the work his…
DetailsThe Plant Manager was becoming increasingly frustrated. His production manager was struggling to meet plant performance targets and was not getting his team to take ownership of achieving results. The initial diagnosis was that the production manager was being too easy on his team. As with most management problems, only two or three behaviours cause…
DetailsSo, you want to be a success? And you want those who work for you to succeed? Then you might as well know the (bad ?) news. Successful, effective people are courageous people! Aristotle said courage is the primary human virtue. And the ultimate courage is to accept what philosopher Peter Koestenbaum calls life’s “dirty…
DetailsI continue to be amazed by that fundamental truth about living: how we choose to see a situation dictates the choices we–and others–make about it. Take a look at this 2-minute clip that demonstrates it better than any more words I can write. You will be glad you did. How you choose to deliver feedback…
DetailsWhen people ask me to describe our change management model at LRI, I tell them it boils down to three principles. Principle number one: Focus on the first five percent. To guarantee a successful outcome you must gather champions, set expectations, how extensively you engage stakeholders, and how well you paint a picture for people…
DetailsRecently, consulting firm Emergent partnered with a Fortune 500 apparel company to undertake the biggest business transformation in the company’s history. Below is a mini case study that provides insights from that project. Building upon its solid performance in 2012, the company chose to implement a new global structure designed to fuel its long-term, international growth. The project…
DetailsTowers Watson recently published their 2011/2012 Change and Communication ROI Study Report. Unlike their four previous reports, which focused solely on communications ROI, in this study they expanded their inquiry to include change management. This study encompassed 604 organizations, six global regions, and more than eight industries, and provided new insight into the role that effective…
DetailsA manager or supervisor’s job should be easier. After all, as long as you have the right people, the right materials, the right information and the right equipment, everything goes smoothly. For most of us this fairy tale scenario only happens on occasion. The rest of the time we are scrambling because one or two…
DetailsA study a couple of years ago the Center for Creative Leadership asked 158 executives enrolled in their leadership development programs what are the three most critical challenges you currently face? Their responses clustered into 14 categories but the four most frequently mentioned were: Leading across multiple groups (building maintaining and leveraging relationships across all…
DetailsWith our economy in a recession and unemployment at the highest rate it’s been in over 16 years, there is no hiding from the fallout…we’re all feeling it. However, there is a silver lining in this dark cloud we’re all sitting under. There has never been a better time to invest in growing your network…
DetailsGotye’s smash hit, “Somebody That I Used To Know” is everywhere I go. Jacqueline introduced it to me months ago, when its stunning video made it’s way around the web, and I knew it was going to be the song-of-the-year. At this point, you might be getting tired of it, like you did with James…
DetailsSeveral years ago, via Chris Brogan and Julien Smith, I discovered the meaning of social media, including blogging. Be helpful. Not be flashy, noisy, tenacious or controversial – to be successful in social-for-business, you must help people enough to earn their attention (and maybe loyalty). While that sounds easy enough, it’s pretty easy to just…
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