You plan to drive your car from Boston to Denver. It’s a long trip so, before departing, you take your vehicle into your local service center for a tune-up. You have them check your tires and battery, top up the oil and brake fluid and take it for a spin on the highway listening for…
DetailsThe real test of a man is not when he plays the role that he wants for himself but when he plays the role destiny has for him. – V´aclav Havel For movie buffs, it is one of the most memorable scenes in movie lore. James Callahan, the lead character in Dirty Harry portrayed by Clint Eastwood,…
DetailsA colleague of mine, Gwen Kinsey, led a crisp, interactive presentation at a recent leadership breakfast event. The topic was about how mission statements engage (or not) your employees. Gwen’s session drove home a point for me and I’d like to share it here. She put us in small groups and handed out two mission…
DetailsA boss of mine early on in my career had a tough, almost bulldog, style. He was a pragmatic, no nonsense guy. He didn’t have a wide vocabulary and didn’t spend a lot of time talking about concepts. He was super loyal to the company and even more so to the branch of which he…
DetailsThe circumstances of life, the events of life, and the people around me in life do not make me the way I am, but revel the way I am. – Sam Peeples, Jr. In a Sports Illustrated story years back, Gary Smith relates the suffering of the late North Carolina State basketball coach Jim Valvano…
DetailsThis question has been studied for decades and no direct relationship has been established. Despite what would seem to be a slam-dunk connection, happier workers don’t necessarily result in a bumped up bottom line. A recent study by researchers at Cornell, however, has mapped a path between the two. It is not a direct route.…
DetailsA corporate leader’s job is hardly easy. He or she must efficiently manage employees, account for outside competition, note any changes in the industry landscape and if necessary, profoundly modify the operational model a business should employ. Ironically, most leaders shrug in defiance at such duties due to their seemingly complex nature. However, there are…
DetailsA successful man is the one who can lay a firm foundation with the bricks others have thrown at him? – David Brinkley The nation watched in horror when the video tape emerged showing the bullying of 68-year old school bus monitor Karen Klein. According to ABC News more than 32,000 people went online and…
DetailsThey say that employees vote with their feet. Research tells us a high percentage of employees leave companies because they have a problem with their direct supervisor or boss. And, if you ask employees, one of these key frustrations is a lack of clear job expectations. Imagine assembling a toy for your kids without the diagram/instructions. Or putting…
DetailsBased on the book, “Get Along with Anyone, Anytime, Anywhere” by Arnold Sanow and Sandra Strauss, standing firm on the hallowed grounds of “rightness” is a dead-wrong approach for connecting with others. It smacks of arrogance and alienates. The need to “be right” gets in the way of winning the acceptance, appreciation, and respect of…
DetailsBy prevailing over all obstacles and distractions, one may unfailingly arrive at his chosen goal or destination. – Christopher Columbus There is a story that I came across involving Yogi Berra, the well-known catcher for the New York Yankees, and Hank Aaron, who at the time was the chief power hitter for the Milwaukee Braves.…
DetailsFor at least 40 years we have had the idea of “lattice” organization as an alternative design to the traditional hierarchy which assumes employees all want to climb up the ladder. In lattice organizations (and, beyond W.L. Gore & Associates, there weren’t many of them out there back then), you could go in any direction–up,…
DetailsEgo Problem #1 You’ve seen this individual many times. The employee who regularly shares with you how great he (she) is, what a terrific job he is doing (“I just made an awesome presentation.”), how much he knows (“Sorry to correct you but the research on this says…”). He refutes or deflects constructive feedback (“No,…
DetailsI don’t know about you but it pains me to see so many people in organizations not contributing near to what they are capable of. Many of course, for any multitude of reasons, just don’t want to, thank you very much. They are satisfied with average, with just enough. That’s a topic for another time.…
DetailsHow often have you heard that our favorite topic is ourself? This is certainly true but a few people go overboard. We call them egocentric. At a neurotic level, they become narcissistic. This comes from the Greek character Narcissus who fell in love with his own reflection in a pool of water and remained there,…
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