Remember those first-day of school jitters? You were nervous with anticipation and, as a result, probably slept very little wondering where your classes were and what your new teachers were like (stickler for rules or laid-back and fun)? That’s not even considering all the social issues that arise such as who would be in your…
DetailsEmployee engagement is all the rage these days. It’s commonly touted as the key to transforming an organization from good to great. When a new organizational effectiveness ‘truth’ comes along there are two common responses.
DetailsWhen you walked into the office this morning was the general climate a positive or negative one? It seems that when I speak with my friends and former co-workers that their work environments are increasingly toxic with negativity. Who is responsible for this onslaught of emotional crud? Is it the leaders in the organization, the…
DetailsEach person on the planet has their own unique ideas, interests, talents, skills, and motivators. Even twins who share similar DNA have different opinions, interests, and motivators. So if we understand this, why do so many organizations have one set of motivators to try and change the behavior of the masses? Does anyone else see…
DetailsAdopting the right attitude can convert a negative stress into a positive one. – Hans Selye Are you stressed at work? If you answered in the affirmative then according to a recent Gallup poll (http://bit.ly/Z1RqTr) you are among 33% of workers who said they were totally dissatisfied with the amount of stress they experienced at…
DetailsIn the hurly burly of meeting deadlines, doing more with less, and achieving performance goals, it is easy to forget to keep up the dialogue with each of your staff about: How they are doing vis-à-vis their performance How they are doing vis-à-vis their well-being Their continuing development and growth
DetailsProductivity is becoming more important every day. Fundamentally, it means doing much more with much less. And to be sure, there is scope for making, not only workers, but also the environment in which they work more efficient. You’ve probably noticed, for example, just how many organizations in both the public and private sectors waste…
DetailsCould laziness be the most powerful motivator of all? And if it is, how can you use this to your advantage? As a people watcher have you ever noticed that the majority of people gravitate to the easiest way of accomplishing a task? Instead of being aggravated as a manager or supervisor, perhaps you should…
DetailsI recently attended a presentation by Shannon Deegan, Google’s Director of People. Now, a lot has been written about this company and how it is up there in the stratosphere of “best places to work,” as decreed by Fortune magazine and others. Not surprisingly, Google received around 2 million resumés last year and filled 5000…
DetailsAhhh, I recall with sincere fondness the memory of playing certain childhood games. Sorry, Monopoly, LIFE, and one of my personal favorites – Chutes and Ladders. Now, each of these has messaging, or themes, that could be related in some fashion or another to Corporate America – risk/reward; entrepreneurial spirit; getting ahead with good deeds…
DetailsA few months ago, we had the wonderful pleasure of spending a day interviewing 11 people at Oak Ridge Hotel & Conference Center to try to uncover their secret – because they have gotten the formula right on employee motivation. Anyone who has ever stepped into their facility outside of Minneapolis can attest to the customer service mentality that every employee exhibits – from the front desk, to housekeeping, to the chefs, groundskeepers, and even in accounting.
There is a definite difference in how the majority of these employees “show up” at their job everyday and how they view and take care of their “guests”. They are truly a company that is doing something right. Here is a quick overview of some of the findings we found:
DetailsManagers: What if I told you that you could leverage social media to increase your employee’s engagement and job satisfaction? Do you think I’ve lost my new-media mind? Let me ask this: Have you ever received an award at a company event (conference, banquet, etc.) and then the next workday, had boundless energy and motivation?…
DetailsYou see, telling a story about incentive compensation and creating captivating visuals to convey that information isn’t easy. It requires that we make choices about what information we share. It means that we may have to simplify the message. It may mean changing how we present and what types of communication that we use.
DetailsWhen front line supervisors and managers are asked to share some of the characteristics of the best manager or supervisor they had ever worked for, they will include “supportive” on that list. One participant was even more emphatic – his best boss was focused on “helping” not “harping”. A boss who is constantly critical and…
DetailsFollowing the Second World War, the allies determined that if the enemy nations were going to be able to make meaningful contribution the world’s economies, then they would have to receive some assistance in rebuilding their manufacturing infrastructure. A particular challenge was to get the Japanese up to a point where they could actually compete…
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