The Practice of Appreciation

No man, who continues to add something material, intellectual and moral well-being of the place in which he lives, is left long without proper reward. – Booker T. Washington John Maxwell shares a story about a man who was enjoying an afternoon in a small boat on a peaceful lake. He fished as he munched…

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Are You the Expert, the Doctor, or the Process Guy?

In his short, wonderful book, Helping, Edgar Schein presents us, whether we are a professional coach or a manager playing a coaching role, with three ways to respond to a request for coaching/mentoring help (or, for that matter, advice with a problem on the job). We can be: an expert resource who provides information or…

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Leading With Purpose

I am always asked what makes a great leader. We are all different. Some people have exceptional product knowledge while others know how to fill in strategy gaps. There are those who inspire their team and others who keep their team honest. While every individual has their distinct areas of expertise, there is a method…

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How Well Do You Get Along?

One of the most important keys to success in your personal and professional life will be determined by your ability to get along with others. Below is a quiz I provide to people at my workshops as well as to those I coach. Take the quiz and see how well you do. Also have your…

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Distractions and Reactions

By prevailing over all obstacles and distractions, one may unfailingly arrive at his chosen goal or destination. – Christopher Columbus There is a story that I came across involving Yogi Berra, the well-known catcher for the New York Yankees, and Hank Aaron, who at the time was the chief power hitter for the Milwaukee Braves.…

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What is Your Philosophy on Leadership?

phi·los·o·phy   [fi-los-uh-fee noun, plural -phies. -The rational investigation of the truths and principles of being, knowledge, or conduct. The setting is taken from the 2009 hit movie Invictus starring Morgan Freeman and Matt Damon. Freeman plays the role of South African President Nelson Mandela. Damon plays the role of Francois Pienaar, the captain of the…

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Talent Magnets

In my leadership workshops and keynote speeches I sometimes ask the group/audience to think of the best boss and worse boss they’ve ever had, what each did, and what effect it had on you. People come up with all kinds of descriptors and behaviors of both bosses. But one thing emerges about the best boss…

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Praise their Process Over their Competence

The name and work of Carol Dweck keeps coming up in discussions among experts in cognitive development. I wrote a review of her important book, MindSet. In it she talks about two fundamental mindsets in people (and, therefore, of course, in employees): Fixed and Growth. Someone with a Fixed mindset believes they can’t get any…

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Leadership Lessons from Tim Tebow

Be not afraid of greatness: some are born great, some achieve greatness, and some have greatness thrust upon them. – William Shakespeare Tim Tebow earned my respect back in 2009 when he played his senior year at the University of Florida. When other college athletes with lesser talent opted to enter the NFL draft, Tebow…

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Every Manager a Coach

A recent study reinforces the value of coaching by managers throughout the organization. Here are a few key points it makes: Business results were 21% higher in enterprises where senior leaders very frequently make an effort to coach others. This increased when organizations had a culture that supports coaching and makes managers accountable for engaging…

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12 Steps to Planning Your Next Presentation

90% of the success of any presentation can be attributed to planning. As Mark Twain said, “It even takes three weeks to prepare a good ad lib speech.” The problem with most presenters is they don’t spend enough time researching, getting to know the audience and going over and over the presentation until it becomes…

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Conflict and Change Co-exist

When you hear the word conflict, it has negative associations with words like argument, war, battle, and disagreement. In reality, conflict should be embraced as being essential to a healthy organization. The majority of employees (and many supervisors and managers) avoid conflict because of the assumption that conflict is destructive. Conflict is expected and desired…

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Four Steps to Becoming the Ultimate Manager

Be kind to people on the way up- you’ll meet them again on your way down. – Jimmy Durante It was recently reported in USA Today that 48 percent of employees believe that being courteous leads to advancement at work. And in a recent AOL article, business writer David Schepp writes, “with five applicants for…

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Three Keys to Exceptional Leadership

Success is to be measured not so much by the position that one has reached in life as by the obstacles which he has overcome – Booker T. Washington In a recent Sports Illustrated story honoring Pat Summit and Mike Krzyzewski as Sportswoman and Sportsman of the Year, a fascinating story of hope and encouragement…

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Great Interactions

I think we can all agree that leadership is an art form: a dance, a painting, a well-executed pass play. The best leaders know the moments in which to interact. More to the point, an employee’s valuation of their company comes down to a few moments (and their direct report is usually part of them).…

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