Have you ever heard the phrase, “horizontal turnover”? This is where the jerk stays and the team around him or her leaves. This happens more than you think, especially in a sales driven culture where top producers are god-like Rock Stars to management. How can it happen? Easy: They get hired, and once in, their…
I recently heard an interesting presentation by Holly Kortright, Senior VP, HR of Deltek. She was talking about where her company has decided to direct their available resources for employee capacity development. They target four areas: High Potentials for leadership positions High Performers People possessing critical, hard to replace, skills People in key positions (e.g.…
This post was triggered by a great post in the HBR Blog Network by Jack Zenger and Joe Folkman. This essence of their article is that most of the behaviors of so called “bad bosses” are, in their words, sins of omission, not commission. In other words, it’s more what the boss fails to do…
By Derek Murphy Facebook made headlines once again, and it was not due to another layout change. Apparently, the company’s second-in-command, COO Sheryl Sandberg leaves work every day at 5:30 p.m. so she’s home for dinner with her kids. If you’re wondering why this has any sort of significance, think about all the advancements in…
The deepest principle in human nature is the craving to be appreciated. – William James A story is told that Napoleon’s genius had been attributed to many things, but above all, he was a superb natural leader of men. Like any wise leader he was aware that his own success would have been nothing had…
In my workshops and coaching focusing on improving customer and workplace relationships I find that one of the major issues of concern in companies and organizations is workplace bullying. To build a more positive, productive and profitable organization this issue must not be overlooked. Companies and organizations that dismiss or avoid confronting workplace bullying usually…
Those of you who read my blog know that the most anticipated day of my son’s life arrived on Friday: the big screen debut of Dr. Seuss’ The Lorax! He had been waiting for months for the big event and I am delighted to say he was not disappointed…neither was I. In the aforementioned blog,…