Companies are turning to employee recognition as an internal strategy to boost employee engagement and positively impact such metrics as productivity, ROA, ROE, and retention of both employees and customers. For example, companies that have a formal strategic recognition program in place had a voluntary turnover rate (i.e. people choosing to leave) of 14%, vs.…
A good objective of leadership is to help those who are doing poorly to do well and to help those who are doing well to do even better. – Jim Rohn Last week, for the seventh year, the Hay Group released their findings that identify which organizations have the best leadership practices and what we…
Towers Watson recently published their 2011/2012 Change and Communication ROI Study Report. Unlike their four previous reports, which focused solely on communications ROI, in this study they expanded their inquiry to include change management. This study encompassed 604 organizations, six global regions, and more than eight industries, and provided new insight into the role that effective…
Before diving into my first leadership role I was advised by a well-respected member of our Management team. She told me, “Don’t get too close to your people, you will get burned”. I countered her advising with the thought that creating a monarchy would isolate me from my team….to which she said “exactly”. I didn’t…
We hear so much about collaboration these days. Our work is more complex. The best solutions require input from diverse perspectives. We at Fulcrum Associates have just started working with a fascinating simulation learning event, Friday Night at the ER. In it participants experience the challenge of working in a system where the unit managers…
I have a couple questions for you – How are your driving skills? How smart are you? How are your people skills? Most likely you answered something to the effect of ‘above average’. And you’re not alone. 93% of Americans believe they have above average driving skills.* 87% of MBA students at Stanford University rated…
Yield – (verb), to give forth or produce by a natural process or in return for cultivation. – Random House Dictionary In the summer of 1986, two ships collided in the Black Sea off the coast of Russia. Hundreds of passengers died as they were hurled into the icy waters below. News of the disaster…
O, beware my lord, of jealousy! It is the green-eyed monster which doth mock The meat it feeds on. – Shakespeare A story is told of two shopkeepers who were bitter rivals. Their stores were directly across the street from each other, and they would spend each day keeping track of each other’s business. If…
High achievers are prone to enter a time in their career where they plateau or stall. Perhaps promotions are not coming as fast and furious as they once did or in some cases, they have achieved every goal they have set and have run out of challenges. Achievers will ask themselves, “Is this all there…
How leaders can impact employee’s motivation using the 4-Drive Theory The 4-Drive Theory of Employee Motivation states that there are four main drives that motivate employees, these are the drives to: Acquire & Achieve, to Bond & Belong, to be Challenged & Comprehend, and to Define & Defend.
They had a momentary pause of puzzlement when I asked them. So, I put the question to my audience again, “What is your current edge for development?” “What do you mean?” they ask. “I mean,” I say, “if you could snap your fingers and instantly improve significantly in one aspect of your work that would…