Book-Review_To-Sell-is-Human

Book Review: To Sell is Human

“We’re all in sales” says author Daniel Pink. In fact, in a Gallup study people reported spending 40% of their time working in what Pink calls “non-sales selling,” convincing/influencing/moving people to decide or do that does not involve anyone making a purchase. Dan Pink is always intriguing. Let’s look at a few things his book…

Boundaries

Boundaries

Before diving into my first leadership role I was advised by a well-respected member of our Management team. She told me, “Don’t get too close to your people, you will get burned”. I countered her advising with the thought that creating a monarchy would isolate me from my team….to which she said “exactly”. I didn’t…

The-Leader-as-Authentic-Actor

The Leader as Authentic Actor

Actors on stage and screen are not genuine. They are fakes. They are playing a part, not themselves. Of course, we expect them to do this and, furthermore, we expect them to do it really well, to convince us that they are the character they are playing. But what about a managers who has to…

Assessing-Team-Communication

Assessing Team Communication

You can use the following anonymous survey to assess team communication. Use the following scale to answer each question: A score of 1 means you do not agree with the statement; 4 means you agree with it; a 2 or 3 means your opinion falls somewhere in the middle. Your survey results are confidential. Keep…