I left the world of compliance consulting for a career in incentive consulting because I was tired of management by consequence. For years, I have stood fast by the premise that there are two ways to manage employees: By the bench or by the basket If you manage your players by fear, they will do…
This has been a hotly debated issue among those of us who work in the so-called “soft skills” area. Our clients, understandably so, want a high degree of certainty that their investment in training will generate certain outcomes. In particular, that their trainees will learn and successfully apply the skills taught. And they would prefer…