In the book Straight Talk: Turning Communication Upside Down for Strategic Results, Eric Douglas describes four different communication styles: the director, expresser, thinker and harmonizer. Each different style is based on a unique set of assumptions. Here’s a quick snapshot:
For those who haven’t been keeping up on recent business and management books, Daniel Pink came out with an absolutely great book, Drive: The Surprising Truth About What Motivates Us. I mentioned it briefly in a blog post last Fall before it came out. Then, in February, I wrote a book review of it. Now, here’s…
The most significant change in the selling landscape in the last 10 years has been the way prospects buy; sadly, not the way salespeople sell. It is just as important to understand and master the prospect’s buying process as it is for salespeople to master a systematic sales process.