10-Traits-of-Workplace-Bullies.

10 Traits of Workplace Bullies

In my workshops and coaching focusing on improving customer and workplace relationships I find that one of the major issues of concern in companies and organizations is workplace bullying. To build a more positive, productive and profitable organization this issue must not be overlooked. Companies and organizations that dismiss or avoid confronting workplace bullying usually…

Whats-Your-Next-Move

What’s Your Next Move?

When I hear somebody sigh that life is hard, I am always tempted to ask, compared to what? –          Sydney Harris What are the top challenges you face as a leader in your business or organization? In a list generated by Sheryl Nance-Nash at dailyfinance.com she provides the Top 10 Challenges for CEO’s in 2011.…

How-to-Assess-Problem-Employees_Will-vs.-Skill

How to Assess Problem Employees: Will vs. Skill

Do you have a marginally performing employee?  Not sure exactly what to do?  Should you keep supporting them? When (in what circumstances) should you terminate their employment? A friend of mine, a certified executive coach, gave a great example of how to simplify decisions when dealing with low-performing staff:  Determine if your employee has the…

Be-a-Better-Networker

Be a Better Networker

Her reputation long preceded our introduction. Back in 1993, I was living in San Antonio, Texas, and working in human resources for the largest medical center in the city. That’s when I first heard about Barbara Greene, affectionately known as the “networker from heaven.”