Is Your Organization Engaged in Self-Sabotage?

Productivity is becoming more important every day. Fundamentally, it means doing much more with much less. And to be sure, there is scope for making, not only workers, but also the environment in which they work more efficient. You’ve probably noticed, for example, just how many organizations in both the public and private sectors waste…

Employee-Recognition-More-frequently-Please-and-Link-it-to-Core-Value

Employee Recognition: More frequently, Please, and Link it to Core Values

Companies are turning to employee recognition as an internal strategy to boost employee engagement and positively impact such metrics as productivity, ROA, ROE, and retention of both employees and customers. For example, companies that have a formal strategic recognition program in place had a voluntary turnover rate (i.e. people choosing to leave) of 14%, vs.…

Teleworkers-Perform-But-Do-They-Rise

Teleworkers Perform But Do They Rise?

The typical teleworker in the US is a 49 years old, university educated, salaried individual in a management or professional role, says the Telework Research Network. Some of these just love the opportunity to indulge themselves through the satisfaction of doing knowledge or creative work that both engages them and challenges them. But many of…

Why-Appreciation-Matters

Why Appreciation Matters

The deepest principle in human nature is the craving to be appreciated. – William James A story is told that Napoleon’s genius had been attributed to many things, but above all, he was a superb natural leader of men. Like any wise leader he was aware that his own success would have been nothing had…

10-Traits-of-Workplace-Bullies.

10 Traits of Workplace Bullies

In my workshops and coaching focusing on improving customer and workplace relationships I find that one of the major issues of concern in companies and organizations is workplace bullying. To build a more positive, productive and profitable organization this issue must not be overlooked. Companies and organizations that dismiss or avoid confronting workplace bullying usually…

Employees-Listen-With-Their-Eyes

Employees Listen With Their Eyes

Whenever a leader is within the sightline of his or her employees, communication is occuring. What message is your face and body language communicating without you even having to open your mouth? Communication continues to be a problem for virtually every organization. You would think that after recognizing the problem for this long we would…

Accountability-creates-results-and-job-satisfaction

Accountability creates results and job satisfaction

Accountability becomes mission-critical in challenging times. We need everyone in our organization to take ownership of results and make things happen. Creating an environment of accountability rests with management. Based on our 22 years of experience in organizational development and leadership training, we have discovered that managers systematically remove accountability. As a result the manager…

Employees-who-feel-entitled

Employees who feel entitled

What do you do with an employee who thinks she deserves a raise or a promotion but there is one thing holding her back – her attitude? Frequently the entitled employee is in a state of denial. Any attempt to confront and correct the attitude is met with contempt. In her own mind, she thinks…