Always render more and better service than is expected of you, no matter what your task may be.” – Og Mandino In the book, “It’s Not About the Coffee”, Howard Behar, the former president of Starbucks International, relates an observation during a store visit. A customer approached a barista and explained that he didn’t like…
Several years ago, via Chris Brogan and Julien Smith, I discovered the meaning of social media, including blogging. Be helpful. Not be flashy, noisy, tenacious or controversial – to be successful in social-for-business, you must help people enough to earn their attention (and maybe loyalty). While that sounds easy enough, it’s pretty easy to just…
Your attitude, not your aptitude, determine your altitude – Zig Ziglar An observation was made of how both the hummingbird and the vulture fly over our nation’s deserts. All vultures see is rotting meat because that is what they are looking for. They thrive on that diet. But hummingbirds ignore the smelly flesh of dead…
Your greatest success might be disguised. That was the case for William Wrigley, Jr. You recognize the name from Wrigley chewing gum. What you might not have known is that Wrigley started out as a soap company, using chewing gum as a promotional giveaway inside the box of soap. Perhaps your greatest success is lurking…