Great networkers are givers, not takers. That’s a key insight to mastering the art of connection. Too often, when we think we are ‘networking’, we are actually trolling for assistance in one of our ventures. We are screening people to see if they have use to us, and if we might possess currency we can…
Towers Watson recently published their 2011/2012 Change and Communication ROI Study Report. Unlike their four previous reports, which focused solely on communications ROI, in this study they expanded their inquiry to include change management. This study encompassed 604 organizations, six global regions, and more than eight industries, and provided new insight into the role that effective…
A number of years ago my wife and I attended a workshop on how to facilitate dialogue. The session was led by our colleagues Will Stockton and Marjorie Herdes of Mobius, Inc. They do tremendous work, especially facilitating large group and community dialogue sessions, using a “roadmap” they’ve evolved over the years which they call…
Ground-breaking studies like Jim Collins’ books, Built to Last and Good to Great and John Kotter’s book, Corporate Culture and Performance have shown that while an organization’s culture powerfully molds its operating style and can positively (or negatively) affect the performance of work-groups and entire organizations culture has remained an overly-complex and somewhat mysterious topic…