3-Options-for-Handling-Difficult-Situations

3 Options for Handling Difficult Situations

We have the power to choose what we do when situations are difficult and connections fray. Knowing that we always have choices gives us the power to take control. Throughout our lives, we’ll mix and mingle with plenty of people- the outraged and the obstinate, the belligerent and the bothersome, the annoying and the agitated,…

Criticism_Behind-Closed-Doors-or-in-Plain-Sight

Criticism: Behind Closed Doors or in Plain Sight?

Nearly every company revolves around the central idea of team performance.  The synergy created by having multiple personalities and motivations can help any project be completed with efficiency and with quality results.  Naturally, there are some times when things may not go as smoothly as planned.  Indeed, if every effort always resulted in superior results,…

Why-Giving-Thanks-Matters

Why Giving Thanks Matters

Thanksgiving is when one species ceases to gobble and another begins. – R.E. Marion A story is told of two men who were walking through a field one day when they spotted an enraged bull. Instantly they darted toward the nearest fence. The storming bull followed in hot pursuit, and it was soon apparent that…

Lead-to-Please

Lead to Please?

I don’t know the key to success, but the key to failure is trying to please everybody – Bill Cosby Ask any Green Bay Packers fan and they will tell you without any hesitation that the infamous call at the end of the game against Seattle was blown and it cost them the game. Before…

Dodging-Bricks

Dodging Bricks

A successful man is the one who can lay a firm foundation with the bricks others have thrown at him?  – David Brinkley The nation watched in horror when the video tape emerged showing the bullying of 68-year old school bus monitor Karen Klein. According to ABC News more than 32,000 people went online and…

Are-You-a-Difference-Maker

Are You a Difference Maker?

Make a difference about something other than yourselves. – Toni Morrison In an interview with Open Forum (http://amex.co/SDQOLd), Johnny Rocket’s CEO John Fuller offered some fascinating business insights. Fuller says that one of their guiding principles is to be a difference maker verses a care taker. He explained that he wants people to feel that…

The-Language-of-Leadership

The Language of Leadership

A warm smile is the universal language of kindness. – William Arthur Ward An entry in Reader’s Digest relates the story of an individual calling for information about one of his credit cards. He stated, “I got the following prompt: ’Please enter your account number as it appears on your statement.’ Then the system said,…

Are-You-A-Believer

Are You A Believer?

It’s okay to let those you lead outshine you, for if they shine brightly enough, they reflect positively on you. – Billy Hornsby Last year MarketTools, Inc. conducted a survey on employee satisfaction. The results revealed that most employees may not feel appreciated. Nearly 50 percent of employees surveyed have considered leaving their jobs. And…

4-Reasons-Why-You-Need-Patience...Right-Now

4 Reasons Why You Need Patience…Right Now!

It is not necessary for all men to be great in action. The greatest and sublimest power is often simple patience. – Horace Bushnell A recent story in Business Management Daily about the success of online shoe retailer Zappos brought my attention back to one of leadership’s most needed and personally challenging virtues – patience.…

The-Blessing-of-Plan-B

The Blessing of Plan B

Most people go to their grave with their music still inside them – George Bernard Shaw In Bits & Pieces a story is told of Antonio; an Italian boy who loved music, but whenever he tried to sing the music that was in his heart, it came out so badly that all his friends laughed…