Four-Ways-to-Lead-Through-Conflict

Four Ways to Lead Through Conflict

Difficulties are meant to rouse, not discourage. The human spirit is to grow strong by conflict. – William E. Channing   French novelist and playwright Alexandre Dumas once had a heated quarrel with a rising young politician. The argument became so intense that a duel was inevitable. Since both men were superb shots they decided…

Leadership-Malpractice

Leadership Malpractice

I was teaching a session to front line leaders this past week on how to coach, confront and correct employees when there is a gap between expected behavior and performance and the actual behavior and performance. Understandably, confronting and correcting conversations are not easy on the leader or the employee which can result in procrastination,…