Much is made of delivering value to shareholders. Ask any senior director, manager or member of the board what his or her goal is in the company, and that will be the most likely response. It’s predictable, and it’s a cop-out. More on that in a moment. The term shareholder refers to those who have…
DetailsA Metaphor Imagine that you’re competing in a marathon. You’ve been diligently preparing for it for a long time. You’ve trained. You’ve recruited the people that you felt you needed to help you perform at the highest standard possible, and now you’re in that race. But like almost everyone else in this competition, you’re behind. There…
DetailsAhhh, I recall with sincere fondness the memory of playing certain childhood games. Sorry, Monopoly, LIFE, and one of my personal favorites – Chutes and Ladders. Now, each of these has messaging, or themes, that could be related in some fashion or another to Corporate America – risk/reward; entrepreneurial spirit; getting ahead with good deeds…
DetailsSo let’s say there is a skills gap in your company. If budgets allow, your first inclination might be to hire someone from outside the company to close that gap. After all, there are some people who know how to look great on “paper”, and a stunning resume can make any company leader salivate over…
DetailsLeadership development and succession planning are often seen and treated as separate activities. Yet they really should go hand in hand, or even be thought of as two-sides of the same coin. You can’t have an effective succession plan if you’re not continually identifying and developing high performing, high potential people in your organization, and…
DetailsAlways treat your employees exactly as you want them to treat your best customers – Stephen Covey In Reader’ Digest a story is told of a factory worker who refused to sign up for group insurance. The problem was no policy could be issued until all employees signed up. Yet he held out stubbornly. The…
DetailsBack in the 90’s the Royal Bank of Canada had a series of TV commercials touting the theme, “Building a Better Bank, One Customer at a Time.” The message, as I recall, was that RBC treats each customer as a unique individual and strives to win them over, one-at-a-time. I frequently refer to this ad…
DetailsI recently attended a presentation by Shannon Deegan, Google’s Director of People. Now, a lot has been written about this company and how it is up there in the stratosphere of “best places to work,” as decreed by Fortune magazine and others. Not surprisingly, Google received around 2 million resumés last year and filled 5000…
DetailsIn PwC Saratoga’s latest Global CEO Survey, 65% of CEO’s report that they intend to use more non-financial rewards to motivate their staff. This is an admission that the a motivation strategy full of mostly financial reward “carrots” is not enough, especially for their highly skilled and high potential employees.
How leaders can impact employee’s motivation using the 4-Drive Theory The 4-Drive Theory of Employee Motivation states that there are four main drives that motivate employees, these are the drives to: Acquire & Achieve, to Bond & Belong, to be Challenged & Comprehend, and to Define & Defend.
DetailsThis question has been studied for decades and no direct relationship has been established. Despite what would seem to be a slam-dunk connection, happier workers don’t necessarily result in a bumped up bottom line. A recent study by researchers at Cornell, however, has mapped a path between the two. It is not a direct route.…
DetailsI have been touting the 4-Drive Model of Employee Motivation since I first read the 2008 Harvard Business Review article “Employee Motivation: A Powerful New Model” by Nohria, , Groysberg, and Lee. You could say I’ve been a very BIG advocate for this model! It is a powerful theory on human motivation in general, and…
DetailsI’ve been approached by a prospective client who wants a workshop as part of an internal strategic initiative around communications between the levels. They want to focus on: 2-way communication, down to the employee and upward to the manager what should be communicated and when obstacles to communicating more openly how to solicit communication from…
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