The more I get to know people, the more I love my dog – Frederick the Great Writing in The Book of Business Anecdotes, Peter Hay shares a story that back in the 1950’s, marketing whiz Stanley Arnold was working at Young & Rubicam, where he was asked to come up with a marketing campaign…
Dale Carnegie who wrote the book, “How to win friends and influence people” shared how he won a major sale by making himself memorable in a positive way. While sitting at dinner he started talking with a gentleman at his table. The man at his table spoke for four hours while only allowing Dale Carnegie…
I can’t stand it when a manager, hearing me broach the importance of building trusting relationships with their employees, blurts out the tired old term, touchy-feely. To dismiss the complex role of relationships in fostering sustained high performance is to just not get it as a leader in the 21st century. In a recent posting…
Only a life lived for others is a life worthwhile – Albert Einstein In a column for Success magazine (http://bit.ly/ZeyOzV) , John Maxwell shares a story about a picture of his son taken with Mother Teresa. Maxwell had sent him to India for a month so he could see the world as it was,…
Then all the reindeer loved him as they shouted out with glee, Rudolph the Red-nosed reindeer, you’ll go down in history!– Robert L. May For many years, the story goes; Montgomery Ward department store in Chicago purchased and gave away coloring books as a promotional during the Christmas season. In 1939, company executives wanted to…
Strength and growth come only through continuous effort and struggle – Napoleon Hill If you are like me you have heard this statement a thousand times over. And like me, you may have had your struggle with it. The statement has always been presented with good motives usually coupled with a strong dose of motivation.…
The best morale exists when you never hear the word mentioned. When you hear a lot of talk about it, it’s usually lousy. – Dwight D. Eisenhower Two recent studies have put the spotlight back on employee-employer relations and more specifically the issue of performance and morale. The two separate reports combine to give us…
Recently, consulting firm Emergent partnered with a Fortune 500 apparel company to undertake the biggest business transformation in the company’s history. Below is a mini case study that provides insights from that project. Building upon its solid performance in 2012, the company chose to implement a new global structure designed to fuel its long-term, international growth. The project…
Every person you meet is better at something than you are – Robert A. Cook Last year on a whim I had the opportunity to be an “extra” on the Lifetime TV series Army Wives which is filmed where I live in Charleston, SC. I was excited about this opportunity to make an appearance on…
As a young man, I was drawn to the sport of wrestling. I started at a very young age and practiced through my college life. I have medals and messed up ears to prove it. I liked wrestling because there was a degree of personal accountability unlike any other sport. The wrestling team worked out…
In my workshops,training sessions and coaching on communication, emotional intelligence, people skills and team building, I find that one of the key factors that gets in the way of companies and organizations being positive, productive and profitable involves how they deal with conflict. In this article, we will explore why conflicts start and how to…
Go confidently in the direction of your dreams. Live the life you have imagined. – Henry David Thoreau The year was 1947 and to date no one had broken the sound barrier. Most believed that it could not be done. Some argued that the sound barrier was a literal wall that once hit at 760…
In my teambuilding workshops, one of the exercises I often do is to ask the participants the following questions, “What does good teamwork look like?” and “What do I need from my co-workers?; What do I need in terms of personal satisfaction?; and What do I need in reference to worthy work in order to…
Thanksgiving is when one species ceases to gobble and another begins. – R.E. Marion A story is told of two men who were walking through a field one day when they spotted an enraged bull. Instantly they darted toward the nearest fence. The storming bull followed in hot pursuit, and it was soon apparent that…
So let’s say there is a skills gap in your company. If budgets allow, your first inclination might be to hire someone from outside the company to close that gap. After all, there are some people who know how to look great on “paper”, and a stunning resume can make any company leader salivate over…
The endless assortment of messages, feelings, and attitudes we bring from our past into our present influences how we see ourselves. It also directly impacts our ability to relate to others. While growing up, we learned to judge ourselves and our capabilities based on how others saw us. Whether their judgments were complimentary or condemning…
Prayer does not change God, but it changes him who prays – Søren Kierkegaard The stated mission of the United States Military Academy is to “educate, train and inspire the Corps of Cadets so that each graduate is a commissioned leader of character committed to the values of Duty, Honor, Country and prepared for a…
“Building confidence in yourself helps you develop the right mindset to master life’s challenges, opening the floodgates for an outpouring of opportunities to make enduring connections” If the thought of interacting with others sometimes takes you out of your Comfort Zone, you’re not alone. Most people are susceptible to moments of self-doubt. Nothing is…
Every tomorrow has two handles. We can take hold of it with the handle of anxiety or the handle of faith – Henry Ward Beecher I read a story about a man back in 1835 who visited a doctor in Florence, Italy. He was filled with anxiety and exhausted from a lack of sleep. He…
Having just made a well-educated and difficult career transition, I had a chance to experience the job seekers world in 2012. I met corporate recruiters who asked qualifying questions irrelevant to my skill set, was offered large cash bonus offers, and received the “why our company is the best” speech from CEOs. None of it mattered! In the…