Getting people to like you is merely the other side of liking them. -Norman Vincent Peale A big factor in how people judge you in your interactions, meetings, transactions and presentations is based on your likeability or perceived likeability. Theodore Roosevelt stated, “The most important single ingredient in the formula for success is knowing how…
“Rest and motion, unrelieved and unchecked, are equally destructive.” – Benjamin Cardozo A story is told of a man who challenged another to an all day wood chopping contest. The challenger worked very hard, stopping only for a brief lunch break. The other man had a leisurely lunch and took several breaks during the day.…
The CEO prowled the stage like a panther. He had total control of PowerPoint, was animated in sharing his experience and made the thousands in the conference hall feel as if he was speaking directly to them. The team left the keynote feeling inspired to produce great things, confident in their decision of joining the…
I am an old man and have known a great many troubles, but most of them never happened. – Mark Twain In Bits & Pieces a few years back a story is told of Somerset Maugham, the English writer, who once wrote about a janitor at St. Peter’s Church in London. One day a young…
A boss of mine early on in my career had a tough, almost bulldog, style. He was a pragmatic, no nonsense guy. He didn’t have a wide vocabulary and didn’t spend a lot of time talking about concepts. He was super loyal to the company and even more so to the branch of which he…
So much of what we call management consists in making it difficult for people to work. – Peter Drucker A story is told of a man flying in a hot air balloon who realizes he is lost. He reduces height and spots a man down below. He lowers the balloon and shouts, “Excuse me, can…
When I hear somebody sigh that life is hard, I am always tempted to ask, compared to what? – Sydney Harris What are the top challenges you face as a leader in your business or organization? In a list generated by Sheryl Nance-Nash at dailyfinance.com she provides the Top 10 Challenges for CEO’s in 2011.…
Do you have a marginally performing employee? Not sure exactly what to do? Should you keep supporting them? When (in what circumstances) should you terminate their employment? A friend of mine, a certified executive coach, gave a great example of how to simplify decisions when dealing with low-performing staff: Determine if your employee has the…
At a gut level we know that leadership is important and necessary. As I think back over the many bosses I worked for, only a small fraction exhibited good leadership skills. And those good bosses… I still think back fondly on how they helped me along my career path. Even the good ones were far…
Actors on stage and screen are not genuine. They are fakes. They are playing a part, not themselves. Of course, we expect them to do this and, furthermore, we expect them to do it really well, to convince us that they are the character they are playing. But what about a managers who has to…
On Monday mornings I am dedicated to the proposition that all men are created jerks. – H. Allen Smith In The 360° Leader, John Maxwell shares a humorous story about a turkey chatting with a bull. “I would love to be able to get to the top of that tree,” sighed the turkey, “but I…
I have a couple questions for you – How are your driving skills? How smart are you? How are your people skills? Most likely you answered something to the effect of ‘above average’. And you’re not alone. 93% of Americans believe they have above average driving skills.* 87% of MBA students at Stanford University rated…
Do you have a complex, large project that simply must not fail? How do you set up the right team to ensure success? 1) Choose your BEST people to participate on the team. A recent system implementation in my company proved to be one of the more complex projects I have worked on — the key…
Do you have some employees or co-workers who think of themselves as extra special, indispensible and untouchable? Their superior attitude often ticks off the people who work with them. So today we look at the right and wrong way to deal with prima donnas in the workplace. Dealing With Prima Donnas at Work Employees and…
I want to give him a big hug. It’s an absolute wonderful accomplishment. – Yankees great Yogi Berra In case you missed it, Derek Jeter of the New York Yankees reached a milestone this past weekend by becoming only the 28th player in Major League Baseball to have 3,000 hits. He is the first player…
Have you ever watched a highly functioning department accomplish a goal or objective? The secret ingredient I have noticed is that “natural leadership” is encouraged from every team member or participant. Within groups, each participant brings a unique combination of skills, talent or style to the discussion. Great groups take advantage of this uniqueness.…
I recently had the great pleasure of interviewing established business author Dan Pink. One of the questions I asked him was how important Empathy is to Leadership….to which he replied: It’s hugely important. It’s very hard to lead without being able to see the world through the eyes of those your leading. That’s especially true…
An empowered organization is one in which individuals have the knowledge, skill, desire, and opportunity to personally succeed in a way that leads to collective organizational success. – Stephen Covey In his book, Harvest of Humanity, John Seamands tells a story of a German soldier who was wounded and ordered to go to a military…
For at least 40 years we have had the idea of “lattice” organization as an alternative design to the traditional hierarchy which assumes employees all want to climb up the ladder. In lattice organizations (and, beyond W.L. Gore & Associates, there weren’t many of them out there back then), you could go in any direction–up,…
Over the years I’ve had the pleasure to meet lots of great people who have survived working in a toxic corporate culture. A toxic company culture takes its toll on individuals and bottom line results. Just like with environmental toxins, some work place toxins get to you quickly, others take more time to cause harm.…