The-Blessing-of-Plan-B

The Blessing of Plan B

Most people go to their grave with their music still inside them – George Bernard Shaw In Bits & Pieces a story is told of Antonio; an Italian boy who loved music, but whenever he tried to sing the music that was in his heart, it came out so badly that all his friends laughed…

Step-into-Your-Leadership-Strengths

Step into Your Leadership Strengths

I was working with a coaching client recently, “unpacking” the results of his Leadership Circle Profile (360˚ feedback assessment). While his profile was very positive–he is doing well as a leader–I was struck that on several less desirable factors (e.g. Passive, Critical, Arrogance) he scored himself high while his employees saw him as low, not…

3-Questions-You-Must-Ask-to-Build-a-More-Positive-Productive-Profitable-and-Joyful-Organization

3 Questions You Must Ask to Build a More Positive, Productive, Profitable and Joyful Organization

One of the key ingredients necessary to build stronger customer and workplace relationships involves keeping your employees engaged, motivated and happy. If your employees aren’t happy; employee engagement, productivity, and customer satisfaction will be diminished. In my teambuilding workshops one of the first things we do is to find out what employees want. Below is…

Remembering-the-7-Habits

Remembering the 7 Habits

I am sure Leaders Beacon will be afloat with memorials to the Great Stephen Covey. For those who are unaware, Mr. Covey author of “The Seven Habits of Highly Effective People”, has died in a cycling accident outside of Provo, Utah. I was introduced to Stephen Covey in my leadership class at Arizona State University. I…

Dont-Stink-At-Email

Don’t Stink At Email

If you lose readership of your email, your influence wanes at work.  If you misuse it enough, you’ll turn partners into detractors.  If you mismanage it as a resource, you’ll force everyone to do more work and they’ll despise you for it.  To quote TechStars grad and Vanilla founder Mark Sullivan, “Don’t suck at email.”…

Giving-Purpose-to-Passion

Giving Purpose to Passion

We all face challenging personalities on a daily basis. It could be that customer who has great expectations, maybe it’s the channel partner who takes but does not give, and sometimes our greatest challengers are on our team. Some call them “problem children”, but I do not recognize that label. Leaders Beacon is the Holy…

Momentum-by-Mistakes

Momentum by Mistakes

Even a mistake may turn out to be the one thing necessary to a worthwhile achievement. – Henry Ford I came across some interesting statistics recently that underscored what could happen if 99% were good enough: 12 newborns will be given the wrong parents daily 2.5 million books will be shipped with wrong covers 315…

Use-a-Threat-Opportunity-Analysis-to-Develop-Your-Case-for-Change

Use a Threat-Opportunity Analysis to Develop Your Case for Change

In this article we will share with you the Threat-Opportunity Analysis, which is a change management tool that helps a project team develop their case for change. We had written previously about how to develop a powerful case for change and why it’s important to have one for your business transformation initiative (e.g., enterprise system deployment, organizational restructuring, downsizing,…

Filling-the-Leadership-Void

Filling the Leadership Void

So much of what we call management consists in making it difficult for people to work. – Peter Drucker A story is told of a man flying in a hot air balloon who realizes he is lost. He reduces height and spots a man down below. He lowers the balloon and shouts, “Excuse me, can…

Transform-Your-Culture-Using-Customer-Experience-Change-Agents

Transform Your Culture Using Customer Experience Change Agents

Previously, we had explained the value of incorporating a change agents network as part of your overall change management program. So you can imagine how thrilled I was when Paul Hagen from Forrester contacted me to request an interview for his recent research report titled “How Customer Experience Change Agents Transform Culture.”  I provided Paul with firsthand insights from two customer…

Meet-The-Ables

Meet The Ables

The Ables are not just a family from Oklahoma. They are the functions of what empowers talent in your organization. I was conducting a thorough organizational assessment for a large company recently. One of the organization’s leaders explained to me that she did not have the luxury of examining every area of her organization. There…