12-Conversation-Crushers

12 Conversation Crushers

To build rapport, relationships and to connect with customers, co-workers family and friends it’s important to watch what you say and how you say it. Poor conversation skills can derail teams, cause leaders to lose respect, destroy customer relationships, lose sales, and demolish friendships. Here are 12 things to avoid in your conversations. Gossiping –…

Great-Example-of-Leadership-in-Action

Great Example of Leadership in Action

Living in the Washington DC area, you can’t escape the excitement of Washington Redskins fans as their team–finally, after four losing seasons–contends for a playoff spot. At the center of their big turnaround from 3 wins & 6 loses to ending up at the top of their division is their rookie quarterback, Robert Griffin, aka…