Hiding-in-Plain-Sight

Hiding in Plain Sight

Have you ever worked for a manager who was extra fussy about policies, procedures and doing things in a very specific way? One of the exercises in our Front Line Leadership program involves having participants act out different leadership styles to see how they impact results and employee satisfaction. One of the styles is called…

Whats-Your-Next-Move

What’s Your Next Move?

When I hear somebody sigh that life is hard, I am always tempted to ask, compared to what? –          Sydney Harris What are the top challenges you face as a leader in your business or organization? In a list generated by Sheryl Nance-Nash at dailyfinance.com she provides the Top 10 Challenges for CEO’s in 2011.…

How-to-Assess-Problem-Employees_Will-vs.-Skill

How to Assess Problem Employees: Will vs. Skill

Do you have a marginally performing employee?  Not sure exactly what to do?  Should you keep supporting them? When (in what circumstances) should you terminate their employment? A friend of mine, a certified executive coach, gave a great example of how to simplify decisions when dealing with low-performing staff:  Determine if your employee has the…

The-Leader-as-Authentic-Actor

The Leader as Authentic Actor

Actors on stage and screen are not genuine. They are fakes. They are playing a part, not themselves. Of course, we expect them to do this and, furthermore, we expect them to do it really well, to convince us that they are the character they are playing. But what about a managers who has to…

What-Drives-Leaders

What Drives Leaders

I recently had the great pleasure of interviewing established business author Dan Pink. One of the questions I asked him was how important Empathy is to Leadership….to which he replied:  It’s hugely important. It’s very hard to lead without being able to see the world through the eyes of those your leading. That’s especially true…

The-Maze-of-our-Lives

The Maze of our Lives

An empowered organization is one in which individuals have the knowledge, skill, desire, and opportunity to personally succeed in a way that leads to collective organizational success. – Stephen Covey In his book, Harvest of Humanity, John Seamands tells a story of a German soldier who was wounded and ordered to go to a military…

Did-You-Ever-Try-to-Climb-a-Lattice

Did You Ever Try to Climb a Lattice?

For at least 40 years we have had the idea of “lattice” organization as an alternative design to the traditional hierarchy which assumes employees all want to climb up the ladder. In lattice organizations (and, beyond W.L. Gore & Associates, there weren’t many of them out there back then), you could go in any direction–up,…