What do you do with an employee who thinks she deserves a raise or a promotion but there is one thing holding her back – her attitude? Frequently the entitled employee is in a state of denial. Any attempt to confront and correct the attitude is met with contempt. In her own mind, she thinks…
Stephen was the manager of a work-group in a company where he was held strictly accountable for the milestones, deliverables, and the overall performance of his work-group. But Stephen constantly struggled with destructive conflict between two individuals (Sal and Christy) who had radically different approaches to problem-solving on key projects that had high corporate visibility…