Posted on 02 March 2011.
Imagine jumping into a complex, high stakes game without knowing the rules—that’s what thousands do daily as they enter the business world without an introduction to basic professionalism.
How does one learn to be professional? Most employees have never been trained on what it means. Sadly, many business problems and failures can be attributed, directly and indirectly, to lack of professionalism. This systemic business issue impacts everything from customer service and employee morale to team productivity and business results. Continue Reading
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Posted in Professionalism
Posted on 20 March 2009.
We’ve read about it, we’ve seen it on 60 Minutes and maybe we’ve even directly experienced it. Generation Y workers have a sense of entitlement, they lack respect for authority and they have the nerve to demand evenings and weekends off. They are shaking things up and we aren’t sure we like it.
The implications for our economy and global competitiveness are dire. Except when you remember that we head for hell in a handbasket about every twenty years, each time a new generation reaches maturity and starts exerting its influence on the world as we know it. Generation after generation laments the rise of the youth and the youth absolutely delight in providing something to lament about. Continue Reading
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Posted in Professionalism
