Posted in Performance Management on 07. Dec, 2009
It is mid afternoon. You are sitting at your desk trying to pull together this important proposal for your boss. It is due the day after tomorrow. As you wrestle with how to incorporate a complex spreadsheet from the finance department, you wonder when your quality analyst will bring in those last two key [...]
Posted in Performance Management on 03. Dec, 2009
One of the most challenging aspects of a manager’s job, the part that is most messy and unpredictable, is giving corrective feedback. Whether it’s delivering a less than stellar review, coaching a challenging employee, or laying someone off, for those of us who are wired to avoid conflict, this can be excruciating. We often walk [...]
Posted in Performance Management on 26. Nov, 2009
So, you want to be a success? And you want those who work for you to succeed? Then you might as well know the (bad ?) news. Successful, effective people are courageous people!
Aristotle said courage is the primary human virtue. And the ultimate courage is to accept what philosopher Peter Koestenbaum calls life’s “dirty [...]
Posted in Performance Management on 03. Sep, 2009
Are your employees clear about what you expect from their performance this year? I should be able to come in as a consultant, sit down one-on-one with any individual who reports to you and ask him or her, “What will constitute ‘fully satisfactory’ and ‘outstanding’ performance by you over the current year? Please describe [...]
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