We’ve all lived this before. Sally, the manager, asks her employee Gary to prepare a market analysis report for next week. Gary moans and says he doesn’t think he can do it by then . . . too much work and, besides, why not give it to Sherry who has a marketing background. The manager [...]
I have written before about the “First Five Percent.” That’s my approach to strategic change management that says the quality of the first five percent determines what happens in the rest of the process.
I was in Los Angeles last week, working with a large association, on a strategic plan for their organization. It was the [...]
I worked recently with the Board of Directors of a large public power company. They needed stronger governance systems. I mentioned how efficient boards operate. I broke down our approach.
“With our framework,” I told them, “the board expresses exactly what it wants the organization to achieve in the form of policies. By defining what it [...]
When people ask me to describe our change management model at LRI, I tell them it boils down to three principles.
Principle number one: Focus on the first five percent. To guarantee a successful outcome you must gather champions, set expectations, how extensively you engage stakeholders, and how well you paint a picture for people of [...]
By far the single biggest concern I hear from managers I work with is, “How can I get my people to do more?” Their number one challenge is how to ensure their employees are motivated. For the answer to this question we turn to the sales professional.
Superior salespeople do many things well but one thing [...]
So much is changing in our economic and business environment these years, is it any wonder that the nature of leadership is changing too? We’re not talking a new fad, here, folks. Fads come and they go. Leadership—as it is progressively practiced today—is here to stay! If you manage, supervise, direct or formally influence [...]
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