Leader's Beacon | The Leadership Experts

In the book Straight Talk: Turning Communication Upside Down for Strategic Results, Eric Douglas describes four different communication styles: the director, expresser, thinker and harmonizer. Each different style is based on a unique set of assumptions. Here’s a quick snapshot: Continue Reading

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• Conflict and Change Co-exist
• Quiet Leadership: Six Steps to Transforming Performance at Work
• Praise their Process Over their Competence
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In the hurly burly of meeting deadlines, doing more with less, and achieving performance goals, it is easy to forget to keep up the dialogue with each of your staff about:

1. How they are doing vis-à-vis their performance
2. How they are doing vis-à-vis their well-being
3. Their continuing development and growth Continue Reading

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Boston Consulting Group, in conjunction with an association of people management associations worldwide, completed a comprehensive on-line + live interviews study on how they are approaching strategic human capital development for the next decade. It’s called “Creating People Advantage 2010″ and worth downloading if you are concerned with the strategic element of human resources in your organization. Continue Reading

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• Employee Engagement: Getting an ROI Out of Your Most Valuable Asset
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Hewitt Associates have come out with another informative study, called The Current State of Performance Management and Career Development 2010. They surveyed HR professionals from 193 employers.

On the performance side, it looks at how companies are using performance goals (the “what”) and behavioral competencies (the “how”) in their year end performance assessment process. Here are several key findings: Continue Reading

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• It’s the Same Stuff, Even at Google
• Boundaries

Using talent management software packages to administer employee performance has suddenly become hugely popular. Within this new-found appreciation of the need to better address the management of human capital is the need to develop the actual talent within that resource pool. According to a recent report titled Human Capital Management: The CFO’s Perspective, sponsored by CFO Research Services, 92 percent of those interviewed believe that human capital has a direct effect on customer satisfaction, 82 percent said it has an impact on profitability and 72 percent felt it shows up in innovation and product development. Continue Reading

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• Action Cancels Fear – Succession Planning Woes
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• How Leadership Impacts Profitability

In an era of managing costs in order to grow revenue, it’s not surprising that talent management software and other programs are so popular. These tools attempt to make all areas of human resources, from employee assessments to controlling labor hours, more efficient and productive. A problem arises when top management realizes that these quality-management programs lack the buy-in from participants that it had hoped the programs would engender. And that’s where talent development bridges the gap. Continue Reading

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