REGISTER FOR A SEMINAR

1. Purchase desired seminar(s) here
2. You will receive a unique registration link provided via email – with any links to supporting resources, if provided.

JOIN A SEMINAR

1. At the time of the Seminar, open the Seminar confirmation email or Outlook appointment.
2. Click the Join Seminar link provided in the confirmation email or Outlook appointment.
3. If prompted, click Yes, Grant or Trust to accept the download.
4. If requested, enter the Seminar password provided by your Seminar organizer.
5. Join the audio portion of the Seminar. Audio information is provided in the Audio pane of your Control Panel, in the Seminar confirmation email and in the Outlook appointment.

AUDIO OPTIONS
You will need speakers or headphones to listen to the Seminar. By default, you will be joined into the Seminar muted.

VoIP Best Practices
If you join the Seminar using VoIP, please note that audio quality can vary based on your audio software/hardware manufacturer as well as your operating system. When using VoIP, the following best practices are recommended:

• For optimum sound quality, a headset is recommended, preferably a USB headset.
• If a headset is not available, speakers are required to listen to the Seminar and a USB microphone to speak (if the organizer gives you speaking rights).
• If using a microphone, it should be at least 1.5 feet away from any speakers built in or connected to your PC.
• The use of a Webcam microphone is not recommended.
• If you are unmuted by the organizer, you may need to turn the volume down on your speakers to avoid echo.

To switch audio formats during a Seminar If the organizer has given attendees a choice in how to join the audio portion of the Seminar, you can switch between using VoIP (Mic & Speakers) or your telephone during the Seminar session.

In the Audio pane, select either Use Telephone or Use Mic & Speakers. If joining via telephone, be sure to enter the Audio PIN noted in your Control Panel.

Note: If you choose to join via VoIP, you will need speakers to listen to the Seminar and a microphone to speak (if the organizer gives you speaking rights).

ACCESS SEMINAR HELP
Click Help at the top of the Control Panel to access online help.

USING THE CONTROL PANEL
Once you have joined the Seminar you will see the Attendee Control Panel and Grab Tab. The Control Panel contains panes that can be expanded or collapsed by clicking the +/- on the left side of each pane.

Note: Viewing the Attendee List, raising your hand and asking questions are only available if the organizer has enabled these features.

• Attendee List (viewable only if organizer has enabled) (a)
• Grab Tab – Click arrow to open/close Control Panel. Click square to toggle Viewer Window between full screen/window mode. Click hand icon to raise/lower hand. Click mic icon to mute/unmute your audio (if organizer has enabled) (b)
• Audio pane – Select audio format. Click Audio Setup to select Mic & Speakers devices (c)
• Questions pane– If turned on by an organizer, attendees can submit questions and review answers. Broadcast messages to attendees will also show here (d)
  Type your question and click Send to submit it to the organizer (e)
• Seminar details – Provided for quick reference (f)

LEAVE A SEMINAR
Click File and select Exit – Leave Seminar to exit a session.

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