One of the key ingredients necessary to build stronger customer and workplace relationships involves keeping your employees engaged, motivated and happy. If your employees aren’t happy; employee engagement, productivity, and customer satisfaction will be diminished.
In my teambuilding workshops one of the first things we do is to find out what employees want. Below is a composite of the answers that I have received.This list comes from hundreds of groups that I have delivered workshops, training sessions and facilitations. Please use this list as a reference guide when working with employees and/or team members to build a more positive, productive, profitable and joyful organization.
1.What do I need from my co-workers?
- Open minded
- Civility
- No Bullying
- No Anger
- Respect
- Inclusion on decisions that affect my job
- Support of management
- Patience
- Transparency, conciseness
- Integrity
- Dedication
- Teamwork
- Dependability
- Open communication
- Appreciation and respect of my role and knowledge
- Continued challenge and growth
- Listen and consideration of my opinion and thoughts
- Be positive
- Not asking for things at last minute
- Shares only information that needs to be shared
- Competency and follow-through
- I need to be trusted and consulted
- I need warmth in my interactions – need to feel a connection
2.What do I need for personal satisfaction?
- Feeling of being in on things
- Sympathetic understanding of personal problems
- I feel like I am being included in major decisions that relate and impact my department
- I need to trust that my colleagues understand the commitment and energy and integrity I bring to my work
- Less stress
- Pleasant atmosphere
- Learning something new
- Time to do a good job
- Appreciation for a job well done
- An environment that blends personal and professional needs
- Respect for diversity
- Understanding more about different aspects
- Continued flexibility
- Understanding of my workload and what it takes to there
- Value of contribution
- Want to be included
- Respect
3.What do I need for worthy work?
- Understand vision and goals
- See a project through to the end
- Growth
- Results
- Acknowledgement
- End results to satisfaction
- Impactful decisions
- To be assigned work in any aspect to serve the staff
- Continued challenge and growth
- Feeling of contribution to mission of the department and organization
- Making a difference/having an impact
- Like to see discussions come to fruition
- Find positive win-win solutions
- To feel part of a team that is working collectively
- To feel I am growing and learning